Why Most Internet Marketers Fail

Why most Internet marketers fail.
Richard writes in with a question: “When can a person tell a blog is just about making money with affiliate sales vs. truly helping a person or business? Sometimes they sound really alike.”

This is a great question. Many bloggers–myself included–run promotions for both our own and other products on a regular basis. Some blogs are heavily promotional, with an affiliate link in nearly every post, whereas other bloggers make their money mostly through advertising and only rarely include affiliate links in their posts.

First, let’s look at things from a blogger’s perspective. Then, I’ll give you a few metrics to help you decide which marketers to follow online.

From a blogger’s perspective, affiliate revenue is often the only way to make a full-time income from a blog. My blog, as ranked by Alexa, is in the top 0.1% of all websites by traffic. Yet, as you’ve seen from my revenue numbers, I only make about $83/month from placing Google ads on my site.

So, for 99.99% of bloggers and website owners, ad revenue isn’t enough to even cover expenses, let alone provide a full-time income.

Enter affiliate marketing.

How Does Affiliate Marketing Work?

With affiliate marketing, you get paid when you refer someone who buys something. With ads, you get paid every time someone clicks on the ad. Referring someone who buys something is often a better deal all around: the affiliate gets paid more; the product owner only has to pay when a sale is made; and the customer gets a product that he or she will hopefully love.

There are all kinds of affiliate programs: big ones like Amazon pay 4-8% for any product purchased through their site, and thousands of other ones pay out for anything from web hosting to ebooks to coaching programs. Pretty much anything you can think of that is sold online has some sort of affiliate program.

The reason affiliate programs are so popular on blogs is that the commissions on big products can add up fast. Often, information products that sell from anywhere from $200 to $2,000 or more pay out a whopping 50%–and that doesn’t include bonuses. If you’ve seen Internet marketing websites promoting big $2,000 products from well-known names like Jeff Walker or Eben Pagan, they’re getting paid more than $1,000 per sale!

There isn’t anything inherently bad about affiliate marketing. It allows website owners and bloggers to make a full-time income online without having to drive millions of visitors to their websites every month. And it drives a whole lot of sales for publishers, manufacturers, and service companies.

But affiliate marketing does have its dark side. Take my most recent income numbers, for example. I made a list of the top affiliates for Profit Instruments, and immediately my email inbox got pounded by other marketers looking for me to promote their “make money online” products.

The Big Problem with Affiliate Marketing

Right on the heels of a successful promotion, you suddenly become aware of how much money there is to be made. This is where most marketers lose their integrity. I’ve seen it time and time again. Someone gets a nice list going of thousands of people who really listen to his or her advice. The list owner promotes a good product. All of a sudden, 5 figures of income rolls in.

Unfortunately, that income is mostly one-time income. Next month, the list owner starts back over at 0. So what does he or she do? Promote again, of course! And since he’s been inundated with new offers, it’s easy to promote something in the same niche. Rinse and repeat.

The problem with constant promotion is it “burns your list.” People who were used to receiving good content suddenly get hammered with sales pitches. So they stop opening your emails. And now you, as the affiliate marketer/list owner, are in a race. You have to constantly find more people to join your list so you can continue your sales pitches and make more money.

Internet Marketing’s Dirty Secret

Here is the Internet marketing world’s dirty secret: Replicable success is hard. A one-time success–selling something and making 5 or 6 figures–is easier than doing it repeatedly. Most marketers only see dollar signs and don’t have any clue how to build a relationship with their list. And building a relationship with your list–delivering good content again and again, without constantly asking for the sale–is difficult.

The relationship you have with your list is the cornerstone of building a successful business. As a blogger, it’s about learning to say “no” 99 times out of 100 to people who ask you to promote a product. It’s about giving up some money now in order to build the relationship down the road. And if you want to know why most Internet marketers, over time, don’t make it, this is why: They go for the quick buck over the relationship.

Finding the Genuine Marketers

So, to go back to Richard’s question: How do you tell when someone is all about making money vs. truly helping someone? You have to look at the persona they project. When you opt in to their email list, what sort of emails do you get from them on a regular basis? What percentage of the emails that you receive from them contain nothing but a sales pitch? If it’s 80% or more, I suggest unsubscribing from that list.

Yes, what I just said may annoy some Internet marketers. But if the list owner doesn’t take the time to write real content, deliver free teleseminars or webinars to help you, and if every email is a sales pitch, where is the value? You might as well be subscribed to an email list of the latest Google ads. Unsubscribe from those lists. Let’s collectively raise the bar on who we allow to sell products to us.

A good marketer acts as a filter between his or her audience and the product pushers. He turns down most products people ask him to promote. She promotes only the best products–those she truly believes will help her audience. And his emails to you are mostly good, thoughtful content.

There are thousands of bloggers and marketers who fit this profile. A majority of their content is helpful. Some of their content has sales pitches, but the sales pitches show a true interest in the product, not a copy-and-paste “XYZ made 20 zillion dollars and you can too…by tomorrow!” sort of pitch. They don’t promote every “big” launch. In general, they put relationships over sales–without forgetting that sales is what puts food on the table.

These are the people I encourage you to do business with.

Your Challenge for Today

Your challenge for today: If you’re subscribed to any email lists where you haven’t received any real content in months–just sales pitches–I encourage you to unsubscribe. Yes, even if you like the product or person. Raise the bar on who you do business with. Your credit card will thank you.

And if you’re a marketer: Today is the day you should write some real content, or shoot a video, that has NO sales pitch whatsoever. Maybe you can take the time to publicly answer a reader’s question, or share a quick tip you’ve learned that you know will help your list. Tell your list “Thank you” and let your readers know that you honor them. Your readers will appreciate you that much more.

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Posted on Thursday, August 26th, 2010

  • http://www.lizmcgowen.com liz

    You’re right, and although there is money out there to be made, many people don’t realize that it takes loads and loads of work. Moreover, much of the work is mind-numbingly boring and it can take ever-so-long to make even a dime. I’m always sad to see a site abandoned, but know that its abandonment was probably the best choice for its owner’s sanity.

    BTW – the Ros Gardner materials you link to at the end of the post are the best. That’s how I got started, and it is really comprehensive.

    • http://www.financialsamurai.com Financial Samurai

      Mind numbing boring indeed. It seems to me that perhaps each blog can perhaps promote at most once a quarter, and better yet, once every 6 months before readers start really getting annoyed.

  • http://www.publicdomainblog.com Tony Laidig

    Great post Erica…I appreciate your straight-forward approach to “telling it like it is!” It’s amazing to me just how many people are asking the same question as Richard…which tells us something…we may be reaching a tipping point where the online buying community says “ENOUGH!” Glad you’re helping to sound the alarm and empower those who follow you!

    Tony Laidig

  • http://website-in-a-weekend.net Dave Doolin

    I’m adamant about going at this whole marketing thing as content producer who markets, not a marketer who produces content. I think (know) it’s a longer road. But I do not want to get trapped in the launch cycle rat race. (The industry has trained people to pretty much only buy on a launch. That’s insane to me.)

  • http://www.backyard-hockey.com Backyard-Hockey.com

    Thank you for this Erica. I tweeted you a month ago, asking when is a good time for a small niche blog to start affiliating. Your answer was “Do it now”, and I’ve heeded your advice cautiously (with only a few sidebar ads and some ‘buyer’s guides’ coming soon). I never began blogging for money. I began blogging to write about a niche topic that I was passionate about. Months later, I’m seeing four-digit traffic per month (nothing earth-shattering, but a solid following). It costs me money and time to run my site, and hoped affiliate marketing might help the site at least pay for itself in terms of hosting and domain registration. It is absolutely a slippery slope, and I tried to drive home my honest goals for the site in my affiliate link disclosure. I still want to help build a community around our shared passion, but I would also love to compensate myself for the time and effort I put into it. Do I come across that way in my affiliate disclosure? I hope so: http://bit.ly/cjK6yh

    • http://www.erica.biz/ Erica Douglass

      Hi! So, I want to clarify: Never promoting is as bad as always promoting. If you never promote, and never make any money from your site, it’s hard to continue being motivated to write. Many bloggers could stand to promote more, not less.

      But many Internet marketers take it to the opposite extreme. Every email is a pitch. There is ZERO content. They don’t write blogs unless they are “launch blogs” designed to show how many hundreds of comments they get so they can tout how many people are interested in the launch and how quickly it will sell out.

      Your affiliate disclosure looks fine. My only comment on it is that I wouldn’t necessary guarantee that a % goes to charity. It’s perfectly reasonable to keep all the money for yourself, or just give when and if it feels right for you. It’s important to make sure your income from the site is sustainable so you can keep writing.

      -Erica

  • http://www.organizepictures.com Vlad

    I had built a small email list but realized that I didn’t have time to send useful content and after about 6 months I decided to turn the e-mail list off rather than be able to only send sales pitches.
    Now I only offer e-mail subscription through Feedburner…at least my readers can get an email for every post I write. I thought, that if I don’t have the time to put in to provide useful content, might as well turn off the list. Hmmm…maybe this makes me one of the good guys :)

    On the other hand I had subscribed and unsubscribed from lists created by many websites. A few of them were only sales pitches after the first few emails…really annoying. Others continue to deliver good and useful content. I think it’s really easy to spot the desperate ones that depend on their blog with their lives.

  • http://habitualvictory.com Mike Shippey

    Thanks for the post Erica.

    I’ve cleansed my inbox and have encouraged others to do the same. I was even getting 100% sale pitches from one guy, multiple time a day…ouch! Some of the others were only spining and pitching at about a 95% clip…HA!

    It’s quite liberating to only receive e-mail from people you want to hear form, and people that you trust. Information that can be applied and that actually HELPS!

    I say to all bloggers (and marketers, for that matter…after all, the truth is, the BRAND you “sell” is YOU) be a REAL person and take care of your followers/readers. There are people out there who NEED your voice, your message, and who rely on you in a pretty significant way. Always honor that and never abuse it.

    When you provide value to people and you are honest, caring and authentic, whatever money needs to be made will follow along at the right time. It’s the world’s way of giving back to the people who give freely from their heart and who use their own gifts and abilities.

    Have a great week!
    MS

  • http://andydolph.com Andy Dolph

    Great post – and I love your recommendation of getting off of the lists that are all promotion!

  • http://www.momswriteonline.com Michele

    I totally agree Erica. I also have to say that internet marketers who put curse words as the subject of their emails are a particular turn off. I have unsubscribed to two separate lists because of the title of their emails. I’m not a prude but there are certain words that shouldn’t be used.
    I believe that people should offer information that is going to help people and not just plug another product. My goal is to always provide a quality product that actually over delivers. Thanks for this blog post.
    Michele

  • http://bigmoneytinylist.com Connie Ragen Green

    Great topic here, Erica. This is why I do a free teleseminar each week for the people on my list. They ask me questions that I can answer directly, and our conversation each week leads to me making videos and writing short reports that will help them to achieve their goals. I would not have a business without the people on my list, and I want them to know that I respect and appreciate them.

    Connie

  • http://www.affiliatesoftwarehq.com Naomi

    Hi Erica.
    The problems you are describing are endemic to blogging as a model for web business. Bloggers are constantly walking that fine line between helping and informing readers and “recommending” stuff to them. It’s very tricky.
    When you get into other forms of web business, e.g. product creation, e-commerce, or even just an affiliate store-type site, the business relationship is much more clear-cut and everyone understands it. In a way this gives you permission to sell more and do it more aggressively. If you can effectively scratch an itch, there is always a market that is more than willing to pay.
    Personally this is why I’ve moved away from blogging. I set up an ecommerce site with 5 content pages offering a high-priced, extremely niche service and Google lapped it up – I was on page 1 in 2 months – and I only built 2 backlinks. This was the first site to make me any real money – it is still awes me when those “you got money” paypal notices turn up – as they do sometimes daily. I am very grateful to God. Nothing else to say about it. I don’t think that I “deserve” this more than anyone else.
    I am now working on replicated this success in other niches.
    The most money I ever made from blogging was by selling my blog on flippa.
    That said, I wish everyone a ton of luck in their web endeavors!

  • http://www.womanzworld.com Natalie Sisson

    This is definitely insightful information Erica and I like how you tell it how it is. For a long time I’ve viewed `Affiliate’ as a dirty word and now that I’m blogging and producing my own valuable information products I’ve realised how necessary and useful it will be to not only use an affiliate program for my own products, but also to recommend and promote other people who are doing great work.

    I think where people go wrong, from my research, is as you say just promoting anything and everything and lacking integrity in what they do. I have been very cautious in what I want to promote and recommend, to the point that I have just two up so far but I’m looking forward to experimenting more.

    Do you have advice on the best affiliate sites to work with – such as ClickBank, EJunkie etc?

    Thanks

    Natalie – yours in entrepreneurial spirit

  • http://www.euniquedesigns.com Malcolm Phillips

    Erica,

    What a blessing to see someone truly trying to help people get back on there feet. I do websites, computer repairs and video/audio editing. I would love to help anyone who is looking to make any of the things in Erica’s list happen.

    I believe in P.H.P. People Helping People. It’s powerful stuff. If anyone is looking for a little help, please do not hesitate to contact me a info@euniquedesigns.com.

    Erica, I really enjoy meeting true people. When you make it about others and not yourself that is when, God truly rewards you.

    God Bless you Erica.
    Malcolm L. Phillips

  • Roufie

    Thanks Erica ! Great information. I think I’ll give Rosalind Gardner’s Super Affiliate Handbook a try or maybe I should wait for your review first. When would you do it ? Thanks.

    • http://www.erica.biz/ Erica Douglass

      Hey Roufie,

      Give it a shot now and see how you like it. I’ll be reviewing it publicly myself soon as well. It gets rave reviews from pretty much everyone I know who owns it, so I don’t think you can go wrong with it.

      -Erica

    • Roufie

      Hey Erica,
      After reading the reviews I decided to go ahead and order it. I spent a little more and order a paperback copy, I hate printing e-books! Can’t wait to read it. Thanks again. Roufie

  • http://outcomemarketing.com Karilee

    “A good marketer acts as a filter between his or her audience and the product pushers.” – Yes! Just like a good trainer acts as a filter between the skills needed to perform, and the mass of information available.

    One of the most valuable skills any blogger can offer me is being a good filter. Thanks for reminding me to weed my email list a bit – some of the folks in there have forgotten the value of my time.

  • http://www.newbie2newbie.com Neil

    Hey Erica,

    I had enough myself a few days ago, and unsubscribed from a lot of lists. I even wrote a letter on my blog about it, addressed to the gurus.
    Way to go for stepping up.

    Take care,

    Neil

  • Jen

    So.. what this post is really saying is that to successfully spam your readers with disguised affiliate ‘recommendations’, you should simply add in some real content to throw them off the scent!

    I think it’s all about the motivation, if you maintain your readership so you can make money with promotions then you are sketchy, if you love talking to your readers and occasionally promote products so you can eat then you are fine. I get the impression from Erica’s writing and emails that she falls into the latter camp, but it’s very easy to cross the line.

  • Peter

    Erica

    The Product Launch Affiliate in the IM niche is very hard work and not a sustainable model for people starting out or those that want to use their blog as a sales platform. Jeff Johnson sold a course on how Product Launch Formula works (and made a fortune) but it is aimed a different type of Internet Marketer.

    Clickbank type affiliate programs in other markets are a better bet for those that want to use their blogs as sales vehicles. It requires the same principles (don’t spam your list with offers).

    Use affiliate marketing to create a consistent ecommerce business and you will be a lot better off than trying to use the product launch approach.

    BTW, I don’t use blogging for IM. I blog for fun. I use the principles of IM to help local businesses with lead generation. The advantage is that I can set up a lead gen system once and it runs on auto pilot and these businesses pay me a monthly fee. It creates consistent recurring revenue and I don’t have start each month from scratch like you mentioned in your post.

    Thanks for your views. It is one of the few blogs where I also read all .the comments. A testimony to the quality of your blog

    Peter

  • http://shankerbakshi.com Shanker Bakshi

    Great detail post, “Finding the Genuine Marketers” is yes very true most of the business fails because you choose a market for which even you are not passionate about, so its critical to choose the business market

  • http://www.leanlawstudent.com/ Dustin Sanchez

    Erica, I think Tim Ferris and Pat Flynn do a great job of giving actual content for free and still manage to make money from online audiences. I’m on Pat’s list and I have Tim’s book (and routinely buy it for others), but I’m sick of getting Eben’s marketing emails. None of his emails ever have any useable content, just teaser advertising.

    but I don’t want to unsubscribe b/c I like to copy his marketing techniques.

    • http://missiondrivenbrand.com Rob Pene

      I totally agree on the Tim and Pat tip…those guys are incredible when it comes to offering quality. It’s like they’re college professors giving lectures on their blogs with the stuff they come up with. I follow those guys too :)

      Eben is awesome as well with his FREE videos and some of his actual material. I do get a lot of his emails promoting his buddies too…and that can get old sometimes :)

  • http://marginalizingmorons.blogspot.com/ CaptiousNut

    Yeah, like several other commenters….I just cancelled a bunch of my subscriptions from these hucksters.

    I blog for free – no ads, products, affiliates – and have been for 5.5 years.

    I’ve met a sufficient number of wealthy people to learn that money is not only overrated, but it can be toxic!

  • http://www.rawathletics.com Stephen

    Although I am not a blogger or affiliate marketer, your advice on connecting to the customer and using a mailing list is very solid advice. We have a very strong base of repeat customers, but we recently realized our lack of a mailing list. We are working on implementing one — I hope your experiences with affiliate marketing transfers over to my industry. We will see….

  • http://www.mdpatrick.com/ Dan

    Really good stuff on this one, Erica! Thanks for the post. :)

  • http://reptilianwisdom.com Tamara

    I unsubscribe from spammy marketers’ lists right away. Some of these people have absolutely no respect and they promote whatever is launched, no matter how scammy and shady. Then they burn their list and spam all over the place to get fresh new subscribers.

    Building a trusting relationship with your list doesn’t necessarily mean training them for freebies. I have a small list, and a lot of them are buyers. I NEVER promote shady products or products I never used for the matter. What few products I promote are from people I personally know and trust, and the products I have used myself and got great results.

    I don’t believe in copy pasting the same affiliate promoting templates, I always add my own user experience with detail if I promote anything.
    I apply the knowledge from the product to different niches and let people know how that worked, too (thinking outside the box stuff)

    As a result I don’t get loads of unsubscribes.

    I also warn my subscribers against shady products.I research all newly launched stuff, go on forums and check reviews. If there are loads of negative reviews (especially with great detail) in multiple places, this is a big red flag and I would not promote that even if my life depended on it.

    Unfortunately, a lot of marketers out there give up integrity for a quick buck. This is just sad!

  • http://washington-marketing.com/ How To Attract New Customers

    Hi Erica,

    You can get all the traffic in thew world…but if you’re not willing to come from a place of genuine service–and build the trust of your readers first–don’t bother. You’ll be scratching your head for years wondering why you’re not making money with your website.

    Johnny Hempen

  • http://www.dubai-information-site.com Sunil from The Extra Money Blog

    it’s all about the value proposition. “what have you done for me lately?”

    if one needs to think for a couple seconds, consider the marketer a failure…

  • http://www.monicabeltran.com Monica Beltran

    People come to you because you have something to offer to them not just selling something. So, I must agree. Mailing your list only sales pitchs is not going to work and it will make people unsuscribe. How often do you email them is also crucial as you have to balance between too much and too little. Great post1

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