The Failure Manifesto

I think some of us want to believe that somewhere out there, someone else has a life that’s “easy”.

She doesn’t have to worry about money.
He has a successful business.
She’s really popular.

If you believe that, this blog post is about to flip that belief on its head.

I spent hours crying today.

My accountant tells me my company–the one that’s receiving the residuals from my former hosting business–owes the IRS another $13,000 for tax year 2009. I’ve already paid something like $70,000 in the last 6 months to various taxing authorities.

I thought I could afford to buy a house. Then I had to pay taxes. And then I found out that most banks won’t accept dividend income as “proof of income” for a mortgage. Poof–the house I saw, and liked, vanished to another bidder.

Sold my company for $1.1 million, and I don’t even have enough money for a house down payment.

I am angry.

I can’t bring myself to total up July’s income for my blog. I know it’s going to be bad. $2,000, maybe $3,000. If this sounds good to you, remember that my employee expenses right now are about that. Employees who are, of course, building the awesomeness that will be my new company, Whoosh! Traffic. I’m looking forward to it. But right now, it’s a lot of work and absolutely no money. I am drained. I think I’ve made something less than minimum wage for all the hours I’ve put in to this blog, my business, these information products I’ve created so far this year.

Remember all that income I showed you from Profit Instruments? The first check arrived. It’s gone. All to business expenses. Didn’t see a dime from it personally. The second check will arrive in a week or two. It will be enough to hold my business over for the next few months. I probably won’t take any money from it, either. I hate that.

I am frustrated.

Supposedly, I am “living the dream.” Got a blog. It’s pretty popular. Not the biggest blog in the world. But big enough that other bloggers think that I earn a fair amount of income from advertising. I don’t.

I wanted to do a sale on Guest Post Secrets this week. But I couldn’t bring myself to send the email. Every time I send a sales-y type of email to my list, I get some crazy angry response. Of course, I get more sales than angry responses. But this week, I couldn’t stomach the angry craziness that lurks out there.

I am a coward.

I don’t think this is the life you imagine I lead. Somewhere out there, there is someone who believes I live in a palace, immune to financial problems. Everything I touch turns to gold, right?

Wrong.

We (my programmer and I) stopped development on Best Blogs last week. I was so excited about that site. Still am, darn it. But it wasn’t going to immediately generate revenue. Whoosh Traffic will. Whoosh Traffic has the potential to be a 7-figure business. Bigger than my hosting company. And it has the potential to grow fast. Not so with Best Blogs. Oh, we had a monetization plan…a damn good one. But it would take 6 months to a year to really come to fruition. With Whoosh, we can be making money in a month or two at most.

So we shelved Best Blogs.

This is where I get real with you.

Blogging isn’t all it’s cracked up to be. It’s freaking hard. Whatever you do, you’re going to have some crazy people shouting at you about it. It’s kind of like performing publicly on the street. You’re always going to get someone with their own issues taking them out on you. Only with blogging, the whole Internet gets to see you duke it out. Not so pleasant. If you ever wonder why some fairly high-profile bloggers have stopped blogging, it’s because of this incessant mindf**k of crazy people who live out there on the Internet. The crazy people get in your head. You start second-guessing everything you write. And you have to have a super-strong personality to handle it.

I have a super strong personality. But I am not able to handle it 100% of the time. Today was one of those days where I could not handle it. Could not push Send on the email blast, because I didn’t want the blowback.

Instead, I write this. I break down the walls a little bit between you and me. Underneath the steel armor exterior, I am a person. And the words hurt. The refunds hurt. The refunds are the worst part. I take them very personally. If you’ve ever refunded a product you’ve bought from me for more than $100, I’ve cried about it. About you. I’ve wondered what the heck I ever did to hurt you.

One time last year I threw things against the wall after a couple customers banded together to refund a product I created. I am not sure I have ever been so angry, hurt, and upset all at once.

I am not proud of this. But it’s the way it is.

Do not give up hope. Even from this low point, I will keep going. Day by day, I will continue creating amazing content–and selling some of it to you. That’s all any of us can do. We can take it a day at a time. We can keep going. We can tell the haters to shove it, one blog post at a time, one product at a time. We can fight the only fight we have–to continue just showing up.

And one day, after having been beaten down and having many of these days like today, we will again be on top of the world.

But not right now. Right now, it just hurts.

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Posted on Wednesday, August 11th, 2010

  • http://www.upnext.ca Jon Strocel

    So hard, but as a wise man Alexander once said…”Some days are like that…even in Australia”. Keep fighting Erica, the world needs you.

    • craig hawksley

      I’m late in coming into this and so I’m a bit confused. I was reading the information re: learning how to use the internet, blogs, etc. and then I come upon this entry.

      Is Erica saying that none of this stuff works? That she was a victim of her own program? That she is in a giant financial hole? Can you explain? It sounds like a huge apology, or even a suicide note.

      Your program sounds great, but let me know if you yourself have given up on it.

      Thanks!

  • Petra

    This is one of those moment you have to take a holiday.

    Keep in mind this is why so many people do not succeed. So keep going, after a day or so off.
    Just trying to take care of you

    Petra

  • http://www.chinabrooks.com China Brooks

    I am starting a few brands right now as well:

    1. 30daysgreen.org, where I go green for 30 days in my 3rd floor city
    apartment (grow my own food, no gas, etc.).

    2. Futuresobright.org will be the new home of my spiritual brand.

    AND, drum-roll please…

    3. Infinitemindsedu.org will be the website for a K-12th grade
    school. I plan on transforming education as we know it. Am I
    serious? Yes.

    I was just sitting here, after having emailed my web designer, wondering how the f*ck I’m going to do this. I keep telling myself that the “how” is none of my business. Somehow, everything else I have ever done in my life has worked out. But to tell you the truth, I went out drinking this weekend because it was all just a bit overwhelming.

    I was just about to shut down for the night when your blog came through. I have not said much to you nor have I purchased any of your products (yet). But the simple fact that I am still signed up for your newsletter means a lot. I have unsubscribed from everything, and I do mean everything, but you and Pavlina (who rarely emails anyway).

    Keep going. There is more love out here for you than hate. Much more love.

    China Brooks

  • http://www.passionatebeing.com Sylvain OBEGI

    Thank you for sharing Erica.
    Even though the amount of angry mails I received is pretty low (since well, I don’t receive many emails), I understand your frustration.
    We do our best to create a good product, share it with people who could benefit from it, and somtimes it’s not enough. We think we’ve achieved enough to be able to enjoy and be rewarded for all the hard work. Some times we can. Others it’s still difficult.
    But we keep going, the point isn’t in the reward, but the journey, each day learn a bit more, even if there are low points, if you trust and keep going, it will get better. I know you do believe.
    If I can help a little, don’t hesitate.
    Otherwise, I hope to see you at CGW #5

  • Luke

    Thanks so much for sharing this Erica!! What a great and personal post—-it’s really incredible that you can be so honest and open to your audience! I really admire that. Thanks again! The best blog post I’ve read in ages.

    Best, Luke

  • http://www.organizepictures.com Vlad

    You probably will be having some more of these moments but hard work does pay off in the end…not sure exactly where the end might be…hopefully in that palace you were mentioning :)

    I didn’t get any refunds requests yet on my product…at least not yet! But if I do I probably won’t cry…but I’ll be sad for sure. Oh well…not everyone has to like my product.

    Running your own business is hard no matter what kind of business…so keep it up.

  • http://sgayyar.com Shriram Gangadharan Ayyar

    Thank you for paying your taxes. I filed my income tax return here in India before time this year. As a law abiding citizen of republic of india, I can well understand the negatives one faces in everyday life. Nasty people exist everywhere. Forgetting them is the biggest insult. I have trained myself to have a selective memory – it helps. I choose to remember on good things, I remember from bad things which have happened to me and other people.

  • http://thatstwinsbaseball.com bennyc50

    Sorry, I rewrote my comment so many times that it had more words in it than the last health care bill. What happens when you can’t quite explain what you are thinking on paper??? You blabber and hope people realize you did infact get past 5th grade.

    I’m surprised to hear about your current situation. While I’m concerned and hope you come out just fine, I have a feeling deep inside that you will come out as good as or not better than before. Think about this Erica, how many people would kill to be as successful as you are right now at your age? That same ability to be successful at your age is the same ability that will allow you to adapt and move forward, I have no doubts.
    I’m only a 28 year old casual blogger but I know good content when I read it and I certainly know from reading said content that you are a talented individual that will have no problems moving forward.
    (Sorry for the Bible Camp Guy approach, that certainly isn’t me but it’s how I felt about it) Best of luck and Cheers.

  • Matt Clower

    Oh Erica, your realness makes us like you that much more, and we get to see you triumph over this down moment. Thank you for sharing so much all the time. …for giving inspiration and encouragement. I can’t wait to meet you sometime like at SXSW and just laugh at how far you’ve come since even this moment. We’re all figuring out what success looks like together, and fighting our battles to produce and create. You just turned my slight envy into camaraderie/empathy!!! Arghhh get some r&r and believe that there is more love than hate in store for you, future friend!

  • Peter

    Erica

    It is a brave thing to put this out there. Not many people would do this and I applaud you for it. If been an entrepreneur for more than 15 years and successfully built 3 busineses. But it is hard. Very hard. Much harder than what most people realize.

    And somedays it just doesn’t make sense to have the frustration, agony and sometimes self doubt that comes with the lonely entrepreneurial journey. In the end it is your dream that doesn’t want to work as planned. It is not just a job, it is your whole being.

    I think you should not be worried about a few people that just want freebies. Turn your blog info a good source of information (as it already is) and tell people that you are in the IM business and that you will charge for premium content and ghat you will promote products that you believe can add value. If 2/3rds of your list stop their subscription, so be it.

    You add a lot of value to people’s lives, don’t be scared to ask for something in return.

    I hope that this just that 1 day that you really feel it is too much and that we will see you smiling again soon.

  • CDS

    Hang in there Erica! Thanks for sharing the frustrations as well as the highs. It really helps. As someone who is going through the baby steps of developing my own business, it motivates me to know that everyone has tough moments and the way to get them is to keep going.

    Thank you for your candidness.

  • Dale Morgan

    Erica,

    I don’t think success has much to do with anything. There are
    some GREAT people who don’t enjoy, for one reason or another,
    that much success.

    You’ve enjoyed some success, had setbacks, yes, but no jive,
    you ARE one of those crowded up around the top. I can see that
    very clearly.
    Courageous stuff, nonetheless.
    thanks, -d-

  • http://www.raztoriches.com Razwana

    Erica – you have never proclaimed to live this high flying, super wealthy lifestyle (although I imagine your readers don’t think you live in a dump). However, this post is a good wake-up call for those that assume that a few words on a website and oodles of social media activity will make them millionaires.

    Some commentators have agreed with feeling the way you do – is this comforting?

    - Raz

  • Tom

    Erica,

    That is the great thing about having a business that is really yours – you can select who you want to work with and who you don’t. If people are uncool about trivial bullshit do as Frank Kern does and say goodbye to them. Get rid of them. Refund them or Unsubscribe them yourself. Life is too freak’n short to deal with people who will never get it no matter how hard you try. So, only work with who you want to work with and develop products that those people really want to buy – for a premium price! Keep on Keeping on and keep your eye on where it is you want to go. Everyday I struggle like most and ask myself does the means justifies the end result you are after? If I can continue to say yes based on sound business Also, remember a refund is an opportunity for you to shine as an Internet Marketer. So many marketers put out crap products and have shit for customer service that if I refund a product and they take care of me as I expect a “real” company to do I will be back for the next thing you do – Plus you can ask them what could you have done better to make the product better so use it as an opportunity and thank them for giving it a try – I understand the frustration of refunding but getting mad at people who refund or taking it personally won’t get you to where you want to go. You’re doing the right thing – have a good cry, get out and away from things a bit and then figure out the path you should take right now to get you to where it is you want to go, watch the financials and plan as much as possible for a worst case scenario – Your doing good! Keep Going!!! :)

  • http://www.vancesova.com Vance Sova

    Hi Erica,

    I haven’t been to your blog for a while but I’m glad I was able to read this post.

    It shows a side of you I didn’t know existed. But it makes you more human like the rest of us. Not just a superstar without a care in the world.

    I think that You’ll be up in no time and focused on moving forward.

    With double opt in and the ability to unsubscribe any time I wonder why there are people who can be so hateful just because they receive an email that they indicated as having interest in receiving by subscribing.

    I can imagine refunds causing some discouragement but I got an unpleasant email from somebody who downloaded my ebook for free and had trouble with a printer when they printed it. I was being held responsible for their printer’s failure.

    I always think of great and kind people on those discouraging occasions.

    Cheers,
    Vance

  • http://www.debbyhallett.com Debby

    There’s this idea we get that life is supposed to be a certain way, and when it doesn’t match what we expect, it’s really painful. And even when we know we are completely at choice about the way we live our lives, or the way we respond to what life hands us, it can still be really painful.

    If I look at my intention, and check out the result I’m getting, and see that the result isn’t what I intended, then I can change my strategy, or my actions, or I can even re-visit whether I had the right intention in the first place.

    Something about being repeatedly hurt by my results would definitely have me exploring what it is that I’m trying to achieve in the first place.

    But that’s me.

    I think you’re great. I’m glad you’re here.

  • http://www.massinfluence.org Jered

    I’m sorry to read you feel like you are losing control.

    I, and so many others, look to you for hope. You are the poster child for losing and regaining control.

    You did it with your business. You’ve done it with your health.

    You inspire so many people on such a deep level by exuding that control.

    That’s the Erica the entrepreneur’s want to read about. That’s the Erica we know and love.

    I know you will bounce back from this feeling, and go on to do some of the best work you’ve ever done.

    I know you can. I know you will.

    • http://www.crafte-revolution.com Amy

      Jered, I disagree.

      Erica, I don’t look to you for hope. I look to you for great business ideas. That’s it. This blog post itself was a great business idea. You are right–people do think that popular bloggers make a good income. I am THRILLED that you decided to share some actual numbers about your business and how difficult it is right now.

      Success doesn’t happen overnight. Hard work and perseverance in the face of adversity are first. You are doing this. Furthermore, this blog post has value beyond measure. Tweet away, people!

      Good job!

  • http://www.alphagrips.com Mike Willner

    You’re an excellent writer and teacher. Just keep plugging. I hope Whoosh! Traffic is hugely successful. Thank you for your blog.

  • Steve

    It can’t rain all the time.

    Thank you for a very moving post, I am one of the people who thought you had it ‘made’ and didn’t have the same kind of money worries as us or worry about what people said to you.

    Remove anyone who sends you crap from your list, delete any aggressive comments before they get published, and keep your head held high because you are fantastic in so many ways.

    Oh and send out that damn sales email, I don’t mind receiving stuff like that from you, and any sane person shouldn’t either!

    Steve

  • http://novatostradingclub.blogspot.com/ Uxio Fraga

    Failure? Where is failure?

    You’re telling us you’ve failed but you’ll be up again. That you just needed to take a breath before clicking on “Send”.

    No failure at all. Just, like every other process in the Universe, the efficiency is not 100%. You can’t expect to get 100% of everything you do.

    When you are tired and need a rest efficiency usually tanks. I think this was just a warning about that.

    Maybe you just need to take a little vacation. Why don’t you give yourself some holidays?

    Cheers!

  • http://www.lifeliteracylabs.com/ C. A. Kobu

    Erica, your post made my heart sizzle. Sorry for such a long comment, but the words are flowing.

    You wrote, “The crazy people get in your head. You start second-guessing everything you write. And you have to have a super-strong personality to handle it.”

    That’s the worst thing you can do.

    This is what I tweeted today:
    “Weary of knocking on the same door? Maybe you’ve been knocking from the inside all this time. Shift your perspective.”

    You’re doing great stuff. Just let go off the constant fight in your mind. It’s taking away all your energy.

    You must know this miraculous technique better than I do: Writing down on paper a detailed profile of your best, ideal, amazing, awesome reader/client. The one person you really want. And writing each and every post only for that person.

    Are you really doing it? That person would never criticize you bluntly.

    Don’t even spend a minute thinking about the crazy people who cause negative feelings in you. Such thoughts poison you mentally and emotionally. And that’s the last thing you want now.

    You need only those who will resonate with you naturally and unconditionally as long as you are yourself: genuine, helpful, powerful, unique. So let natural selection from the viewpoint of your business get into action. Some people will leave, and some others who like you and your business better will come.

    You’re expanding. That’s where the pain comes from. Just look at what you’ve written and posted. So much power and strength are coming out of those lines.

    What you’re seeking is also seeking you.

    Rumi had once said:

    “I want to sing like the birds sing, not worrying about who hears or what they think.”

    and also:

    “The wound is the place where the Light enters you.”

    Just keep doing the good work. High-quality and ethical work.
    Trust yourself. Be compassionate toward yourself. Stop the negative inner talk. Stay in action. Nurture your inner self. And you’ll be fine.

    Wishing you all the best!
    - C. A.

  • http://managingemployeeperformance.com Leon Noone

    G’Day Erica,

    Great news! I offer no advice, no sympathy, no analysis: just a story. Thirty or forty years ago, when Transactional Analysis was all the rage we were taught a simple technique to use when things were going a bit pear shaped.
    Ask yourself “What’s the worst thing that can happen?” then ask yourself “What’s the best thing that can happen?” Then make a choice.
    Just thought that you might like to hear that.

    I normally end these messages with “make sure you have fun.” But I can’ ’cause I promised “no advice.” Damn and blast!
    Regards

    Leon

  • http://www.living-with-large-breasts.com Billieann

    Everyone has days where they just need a hug!

    Here’s to a better day tomorrow,

    Billieann

  • http://www.beasuccessfulentrepreneur.com Success

    Erica!
    Your post took a lot of courage – courage isn’t about not having fear it is about responding, moving forward. my favorite saying is “It’s not what happens to you – it’s how you respond to what happens to you that determines the quality of your life!” When you are as authentic and transparent as you are here on your blog – you attract people who appreciate that. Continue to be who you are – tell it like it is.

  • http://christophermahan.com Chris Mahan

    “If everything seems under control, you’re just not going fast enough.”
    — Mario Andretti

    I’m reading “Today and Tomorrow” by Henry Ford. He didn’t start the Ford Motor Company until he was 40. Before that, he was working as a machinist and building cars in his garage and taking them to the racetrack. In 1893 he built his first car, with bicycle wheels. He was 30. In 1903, his car and his driver won a crazy race, stunning his competitors. The next day, the Ford Motor Company was formed.

    All this to say that his days probably weren’t all that rosy either.

    And yeah, make a product, a very, very good product, and make it efficiently and effectively. Then price it low enough for the average person to be able to buy it.

    Kudos for being candid.

    By the way, home ownership is overrated.

  • Kathy

    That was a refreshingly honest post from a blogger and business owner. You are not alone. I think anyone operating their own business can relate. I know I can. Tomorrow is a new day and I hope something good happens. Don’t give up.

  • http://www.jekyll-island-family-adventures.com Rick

    Thanks so much for your candid honesty. We all experience highs and lows in not only business life but personal life. And dealing with the IRS and vindictive people is sure to bring you down. It’s a wonder any of us ever go into business.

    Most creative people tend to put their hearts and souls into their work, and any kind of rejection (i.e. returns for refunds) can hurt. Just ask any author trying for the umpteenth time to publish their novel. But hang in there, girl, and keep creating. You have a lot to offer.

  • Stew

    Hi Erica,

    Let me share an ancient Roman “proverb”: Don’t let the bastards get to you.

    Haters feast on piss and vitriol. Corruption reeks from their hardened minds. They are their own disease and a cancer on humanity.

    Ignore them. It is easier to teach an imbecile advanced calculus than change them.

    My favorite quote that helps me when I deal with setbacks and hardships however is from Peter Pan (I think it is anyway:))

    “Don’t lose your dreams or you will forget how to fly”

  • Greg Colosi

    Erica–if you sell $20 bills for $10, your refund rate will be 10%! it doesn’t matter what it is, refunds are a part of the business we’re in. I feel sorry for those that refund because they just don’t get it. And remember this, you’re getting more sales because you guarantee your product. I make about $4000 a month from the blog you set up for me—THANKS! But it’s not the only source of my online income. You need to step it up with other kinds of online media. I would love to return the favor of the knowledge you gave me.

  • Derek

    Hi Erica
    This is definitely one of those ‘from the heart’ posts that set you apart from most of the other people in your space. It is very easy to forget that even spammers and hackers are humans so it is waaaaaaay to easy for people to forget that a sincere blogger like yourself is human.

    I am also in the hole as it were. I have a dying business that still has stock to dispose of that no-one seems to want to buy, which is why it is in the hole it’s in, and this stock is costing me money because its in storage.
    Do I hold and sell off as cheap as possible to recover some of the cost or do I cut my losses and bin it all?

    This business is my sole current source of income and all savings have gone so back against the wall or deep in the doodah or staring into the abyss it’s all the same.

    I am the one who put myself in this position and I am the one who is going to get myself out of it. I have a new project underway that has £100 ($155 ) of funding available to it and I intend this project to prove one way or the other if I have the capability to go from what is effectively zero income today to £1000 ($1559) a week in income within 35 days.

    I know of people who have literally sold everything they had to put themselves into this position because they know it is the best and most painful driver there is on the planet. I was never convinced and like you I’m a bit of a coward (we all are at certain times, at least those of us who are human are)
    Yes it’s hard, yes it is very unpleasant but it creates a clarity that few other things come close to as I am finding out.

    As to your refunds issue.
    Never ever sweat over a refund or what people say as a reason for a refund. Halbert said most people who apply for a refund decide they are going to ask for a refund before they even buy the product and no he didn’t understand why they were doing it either just that it was true.

    Just accept the fact that no matter what you do some people will want a refund. Give it to them with good grace, better still automate the refund process so you don’t have to communicate with them in any way and then look to increase the numbers of people who do buy from you and give you no hassle at all.

    I may be telling you ‘how to suck eggs’ here (British saying) but it doesn’t hurt to hammer a point home once in a while.

    Regards
    Derek

    PS
    Don’t work ‘hard’ work effectively.

  • http://PlanetBarbadosBlog.com Jane

    Thanks for sharing. The best business advice I ever received was from a scrappy lawyer who was the first ever to advertise on billboards (and don’t you think he suffered the ire from his oh so proper colleagues in the legal field!). When I got discouraged he told me (long before Nike got hold of a similar slogan), Just Keep Going. In the face of anything and everything that happens as you pursue your passion and build your company, Just Keep Going, Erica. It was advice that served me well; I am building my third successful company and still, even when chaos reigns, Keeping Going. Wishing you much success :)

  • http://benmanns.com Benjamin Manns

    For every ten people who send you angry responses, there are a hundred who read, enjoy, and buy your products – they simply don’t speak up. Anyone who gets mad about an email or one of your blog post and unsubscribes is not a reader you want, nor someone who would ever pay for something you produce. Focus on us instead of them.

  • http://www.woodworkingshop.info Andy

    Erica-
    Maybe a little view on all of this from the world of combat tai chi?
    Attackers are viewed as nothing more than neutral events, they can’t be controlled. We only can control our reaction. We can react quicker and with more balance the more we train both physically and mentally.
    Sounds easy. Until you get unceremoniously dumped on your ass by a 78 year old guy. Yes, that did just happen to me.

    I get the feeling there are a lot of good, solid people out there who, like myself, don’t comment or make their presence known too often, that respect you and your work immensely. The haters are there too, and always will be. Two sides of the same coin.

    I lost a business two years ago after my main employee quit and then stole my biggest client. Ouch. Hard to start again at 46. Pretty dark times, but I realize now that it was the best thing that ever happened to me. I have every confidence that not only will you survive this time, but you will be stronger and more fit going forward, and now with hopefully a more vocal group of supporters. I guess this is a message to all us readers out there to give back to Erica every now and again and make this blog more of a two way street.

    Sorry if I sound like I am trying to be Yoda this morning, your post just struck a nerve. I think I can speak collectively in reminding you Erica that we think you are incredibly valuable.

    Cheers,
    Andy

  • http://cheapincanada.com Jay

    Thanks for sharing your frustration, now I hope that you’ll write a ‘and then you bounce back’ post.

    Everyone who’s ever started a blog/site is completely with you. I ran a blog for 18 months and made less than $10 in google adsense. I started a new site and made close to $50 in the first week and thought, ‘Hooray, success.’ Others figured out what I was doing and quickly copied it and quickly, I started to make less. Other fizzled out, so now I make more. ;)

    Life has it’s ups and downs, but it’s those that are in for the long run that’ll succeed. :)

    Stay positive,
    Jay

  • http://www.livingforimprovement.com Jon G

    There was a lot of honesty and emotion in that post. Thank you for sharing. It serves as a strong reminder of the pain and failure bloggers (like myself) will inevitably encounter while trying to earn something from their efforts.

  • http://eventstrategysolutions.com Daphne Bousquet, CMP

    Wow, what great comments. You have so much support here Erica! I have a tendency to take every unsubscribe personal, even though I know it’s OK and they were not a good fit for me.

    People will unsubscribe and they will ask for refunds. Many more will love you for the great content and the products you provide.

    Now take a deep breath, put on your big girl panties and press “Send”. And then follow up and press “Send” again. Go make some money!

    Good luck girl!

  • http://www.leadingbylight.com Michelle

    Erica, You are an amazing woman and this is an amazing post. Thank you for being so open and giving of your personal experience in the professional blogging world. Thank you for saying YES to creativity, to giving in spite of the negativity which comes at you. The joy you feel in your work is apparent and inspiring. I am grateful for your blog and to know you even a little bit. Thank you for being a beautiful and shining example of how to follow one’s joy in life without going broke (even if you feel broke today). Thank you for the love you put into your work, for being honest, for having fun with it, and for making a real contribution. You are a star!

  • andy

    Hang in there! Think about the reason your blog is popular. It’s not because it’s full of wishy washy “oh it feels good to be a blogger” BS that most of us don’t want to hear. It’s full of “this is business dammit!” and good info at that.

    Don’t worry about the refunds. I own this DJ company and we had to give our first partial refund about a month ago. 10 years in the business and I gave my FIRST refund. The bride was a b*tch and didn’t deserve it. She told us to have some songs for karaoke, so we got them to karaoke to, but we didn’t have them to play normal, and she got really upset about it. We gave her a partial refund because the customer is always right.

    Point is, it may not even be the product it may be the customer that is the root of the problem of a refund. They didn’t read or know what they were getting, etc etc. Just hang in there, things will look up later ;)

  • http://www.graphicdesignblog.co.uk Tara

    You have done what most people haven’t done in a lifetime, created your own very successful company which you have sold for a lot of money – doesn’t that prove something to you. You know how to do it, you will do it again.

    I have strived for the “big break” for about 15 years now – it’s not happened so far but I am still optimistic. There are many stories of successful entrepreneurs who made it big, lost it all then made it again – read of their stories some to boost your spirits.

    http://www.timesonline.co.uk/tol/news/uk/education/article3558651.ece

  • http://www.getstimulustoday.com/ Matches Malone

    There’s a famous quote that begins, “Ignore the critics…” I too have the same thick skin you describe, however, sometimes, they find where the dragon scales have fallen off. If that makes sense, then know that more are with you than against you, and keep doing what you’re doing. Otherwise, ignore me, and do it anyway :)

  • http://www.shanisms.com Shanisms

    “You may have a fresh start any moment you choose, for this thing that we call ‘failure’ is not the falling down, but the staying down.”

    - Mary Pickford

  • http://www.FrugalFAbulousDesign.com Julie

    Erica -

    What a refreshingly candid post.

    Many of us feel we should always put a good a good face on things in the blogsphere, even when reality is looking a little bleak. As a result, it appears that all the other bloggers are leading some kind of charmed existance. An honest reality check here and there is pretty eye opening.

    Keep the faith – you encourage and inspire many of us every single day.

    Julie

  • Amy

    Thank you for your candor. In all your posts you write with a true transparency that is really inspiring and different from other bloggers.

    The three points you make at the beginning are all things that I’ve thought about you and therefore elevated you to a level that I couldn’t possibly achieve. But your truthfulness about the work you have to do to be successful is very inspiring and I often think about your posts when I feel down about my own goals.

    One point about haters, they are usually coming from a place of jealousy. There’s always something negative to say, even if they don’t believe it. It just makes them feel better about not having what you have, and with the internet, they don’t have to have the courage say it to your face.

  • http://yourcraftbusinessonline.com diane

    Thank you for this post. Most Internet marketers will admit that starting a business can be frustrating and hard work but most don’t get into the real issues like you have here.
    It’s important for those of us starting out to understand the reality of going into business for yourself. This is my second, third, fourth? business venture. Others were mildly successful but life gets in the way. Fights with mentors, partnerships that end, the realization that sometimes the hard work just isn’t generating enough profit. The key though, as you mentioned, is to dust yourself off, figure out where you can make changes (like Whoosh Traffic) and move forward.
    You’ll have amazing success at some point soon I’m sure. In the meantime, you are an inspiration to those of us who follow and learn from you. As for those folks who ask for refunds, always remember that we can’t please everyone. That’s just a fact of life. They aren’t worth your tears. Focus on those of us who benefit from your knowledge and honesty.
    Thanks again!

  • Karo

    Thank you so much for this post. I’ve felt very down lately and like I’m spinning my wheels on so many different things. Finally read Tim Ferriss’ 4hww and feeling incredibly overwhelmed. And then there was this message from you.

    His advice, of course, would be to do as others have suggested and Pareto out everything and everyone that isn’t enjoyable or profitable. Doesn’t sound like that’s your schtick, and I don’t think it has to be. Great news that your PI helped cover some costs this month! And really, truly, great to hear that IM rockstars like yourself are people. Your sales copy has inspired me since I first joined your list, and I know it’s because you are a real and courageous person behind it.

    Plus, if homeownership on your own terms is going to take a few months or years, that just means now is the time to work location independent and travel, right? Or you could buy a 3BR in Oklahoma for what you pay in taxes; we’d love to have you. :)

  • Tom Connolly

    As a former financial planner, now fully disabled and cannot work (other than possibly getting into the blog biz), I say three things: Your awareness of your position is one of your greatest hopes. I have seen too many who DO take money from the company, “leverage” loans for their business and then face great failure. You, young lady, are no failure. Secondly, as someone who can no longer work hard physically, I follow your work with great interest, and this post has shown me that I have been right. You are brutally honest with yourself and with we, your readers. For this courage, thank you. Finally, if you are not a woman of faith, of a belief of a higher being, look into it. I am a Christian, and wouldn’t know how to deal with my disability without this knowledge. So, keep up the fight. Remember, if you haven’t made a few people angry, then you haven’t stood up for anything worthwhile.

  • Jeanie

    Yeah! Come to oklahoma & let me ply you with gluten free bread & homemade strawberry jam. ;)

    People tell me-if you’re not making someone mad, you’re doing it wrong.

    I subscribed to your blog because of your personal stories and friendly face.
    I bought Profit Instruments through you because of referred trust.

    It is very frustrating to give up control of our babies to faceless entities.
    I’m not sure how your corporation is structured, but I hear S-corps are pretty fantastic at maximizing income while being legal.

    You have a hardcore following of loyal fans, and the fact that you really are human will broaden that base. Thank you for this post. Business ”failure” maybe. I call it a connection success.

  • http://www.singlewithluggage.com lucinda vette (singlewithluggage)

    Oh Erica, ouch. Sounds like you’re having a tough day – or few days. Hang in there girl. You’ve got a supportive following as well as some critics- and you’ve just proved your mettle in reaching out to them. We all go through tough times, it’s just part of being human. I’m an attorney who represents battered women in a variety of cases- mostly custody. I just might be the most hated person in the world at times- the courts, judges, opposing parties, even my clients- and we all know how people feel about attorneys in general. :) But I KNOW what I’m doing is important. I know in the long run if I can help one kid get out a domestic violence situation I will change that life- maybe save it or save the life my client. If you have integrity about what you produce and what you sell- if you believe you’re providing something of value to people, focus on that when times feel tough. I don’t feel sorry for you by the way, I have too much respect for you to fall into that game. I can empathize though, and wish you well during this exciting time in your life!!

  • Joyce

    Hi Erica,

    I can understand the crying over the taxes – I’ve been there myself more than once – the IRS is 100% impersonal and relentless in drawing every ounce of flesh they can. They are not interested in the blood, sweat and tears, and we never see them sharing in our losses, only our gains. The best we can do is have good accounting and financial advice to keep our tax obligations to a sane level.

    But, in any case, consider yourself hugged. It’s clearly a day when you need one ;-) Go clear your head, and things will feel a little better tomorrow.

    And thanks for sharing – keep up the blogging – yours is one of the few I read.

    Joyce

  • http://www.kbchow.com/ Karo

    @Jeanie Yay, Oklahoma!

    Erica, I’ve never purchased any knowledge products except for Profit Instruments and I definitely did so because of your honest and direct approach.

    You add value!

  • http://www.patshealthfix.com Patrick

    Erica,

    I know this post took a ton of courage for you to write, but I really appreciate your honesty in showing the not-so-pretty parts of running your own business. I think seeing your human side makes accepting our own failures and shortcomings not hurt quite as much.

    Keep chugging along, I know that tons of us love what you are doing and wish you only the best for the future!

    -Patrick

  • http://www.smoothentrepreneur.com Steve @ Smooth Entrepreneur

    Hey keep up the good work. Take this opportunity to make sure your operations are running real lean. Look over your expenses closely and cut out the junk. Maybe think about increasing your advertising budget? Think of new advertising methods? Yes, you have to lean down the company’s expenses, but also think about growth and expansion as well. You’ll be fine.

  • http://MNCytes.com Keith C

    Great post, Erica. You have great ideas. Just the networking potential of your blog is worth probably millions.

    There’s always companies that want to pump you full of artificial encouragement about their “business opportunity” (generally designed to drain money from their customers pockets without adding anything back). Your ideas definitely add value to peoples lives, if only they would listen!

    The problem with being a trailblazer (like you are, and you encourage your readers to be), is you’re making your own roadmap. I’m a technical person, stuck in an obsolete skill, working on new skills. I occasionally feel a little despair (“It takes forever to change skills”, “How will I ever be as good / catch up with leading edge”, etc.).

    If your ideas pass a basic reality check (and you have the passion to see it through), put on blinders to negativity, find support from others in similar situations, and forge ahead. That’s what I’m doing!

  • http://www.torontowebsitedeveloper.com Pete

    Hey Erica,
    pretty sobering post. Couple of things, I recently reread the Four Hour Work Week and (hopefully you’ve read it) and, “you don’t wanna be the fat man in the red bmw convertible.” Point is, sh*t happens to every single one of us sometimes but you gotta keep your eye on the prize. I was thinking of shelving my side development company but with your last SEO post, made some improvements and because of them or not, actually had someone else find me through good and inquire about a site – we’re in talks to do some training and maybe take over development of their site (which has the potential to be massive, they sell products to libraries).

    Secondly, don’t know you would want to do this, but what about taking on readers as “interns”. I know you read I Will Teach You To Be Rich, Ramit has posted opportunities for readers a number of times, often unpaid to begin with but at the same time, you get exposure to his network. Why not leverage that? I know I’d love the opportunity to wrok with someone who has built a buisness, sold it for over a million and has knowledge / contacts in the field of blogging, entrepreneurship, etc.

    Just my 2 cents,
    pete

  • http://www.bayareawj.com Debbie

    Erica,

    Not only was your post fabulous…thanks for sharing, but wow the outpouring of support and wisdom is so amazing. In the comments alone, there are so many wonderful gems of wisdom and insight.

    I hope that you are feeling the love and support and inspired by all of this feedback. It looks to me like you have several posts to write about this whole experience of having the courage to tell it like it is!

    You go girl!!!

    Debbie

  • http://www.nigelchua.com/ Nigel Chua

    Dear Erica

    I’m so sorry you feel that way. =(

    I know it hurts, it’s a price we pay for serving humanity and society, it truly is. Here we are and here we go trying to make something that will be valuable to someone, that will make a difference in their lives, and there they go, backlashing at us, scolding and bawling and cursing.

    Damn.

    It’s not easy to serve.

    I understand – I feel that way many times a month, many times a week, many times a day too. Each time I come close to something like a benchmark for my business, something will turn out wrong, like a pre-set Murphy’s Law. But like you, I promise myself that no matter what, I’ll inch closer and closer to reaching my goal.

    You go girl! Been following your blog for some time, and yes, blogging is hell of a difficult job, but let’s keep on keeping on. I’ve folding 6 businesses that “seemed” profitable…for various reasons. Sometimes things are just out of our control, but let’s try to anticipate and prepare as much as we can. =)

    God bless you and your business.

    Nigel Chua

  • http://www.shanelabs.com Shane

    Keep your chin up, Erica. You’re strong. And we need people like you to do exactly what you do. Thanks for the insight.

  • http://www.cgervasi.com Charles J Gervasi

    In any business you have to deal with some weirdos, and I suspect when you’re business is centered on broadcasting content to the public, you get even more weirdos. In broadcasting/journalism, it might actually be a good thing to get people all fired up, as long as they read your content.

    Regarding your house, I don’t understand why you can’t just pay for a very modest house or condo with little or no financing. IMHO banks are often more trouble than they’re worth. As dividend income comes in, you can save it up for an upgraded house or use it to invest in your businesses.

  • http://carlincomm.com Carlin Comm

    Wow, thanks so much for keeping it so real.

    Sad about the house, it sucks to be disappointed like that.

    I wish we could make positive encouragement equal to hate mail, but for some reason, one mean person is louder than 100 nice people.

    You’re doing a good thing, I appreciate you.

    Hang in there, ok?

  • http://www.AbelTravis.com Abel – The Hidden Entrepreneur

    I have to say, its great to see underneath the blogger. It definately is difficult but of course Im sure you know this will pass and you will be back to where you want to be. Have you thought about getting into other revenue generating products like smartphone app development? – Can probably remove some of the negative emails since you wont be in direct contact with your client. Just a thought. Also, you could have your VA handle sales letters for your Information products, which could filter out all those emails (and post) you don’t really want to read. Anyway, keep up the good work, people will always criticize but on the overall scale, they probably are no where near as successful as others so you should rise above all of this.

    Abel

  • http://rhythmforgood.com Kat Fulton

    This is just what I needed to read after spending all this past week upset, crying about some things. Thanks for being real, Erica! Hang in there, and you’re right. We’ll be on top of the world again when it’s run its course. Ebb and flow.

  • http://keywordangel.com Theresa Mayhew

    I think people feel safe making disparaging remarks because of the perceived anonymity of the internet.

    Thank you for telling us how it really is with you. It makes it more real and we can relate to how you’re feeling. I have requested refunds on occasion (not from you) because the product was not equal to the promises on the sales page. I don’t feel bad about that.

    Hang in there . . . we need leaders like you who create, encourage, and show us the possibilities.

    Sending a hug,
    Theresa

  • http://www.archnamehta.com Archna

    Hi Erica,
    I hope you feel better soon. I know how you feel. When things get too much remember to take a break and maybe not work for a little while till you feel better. Have a nice cup of tea and put on some soothing music or go to the beach and have a nice walk.
    It will look different when you come back. You are doing a marvelous job and you are an inspiration to so many people.
    When things look bad is when most breakthroughs happen. Hang in there. Whoosh Traffic is gonna be great!

  • http://andydolph.com Andy Dolph

    Hi Erica,

    What a powerful post, and thank you for sharing with us.

    I just wanted to offer a gentile reminder that your work and business generates more then money. It generates inspiration, knowledge and more then a little joy for lots of people (well, I can’t speak for lots of people, but it certainly does for me)

    I’m genuinely excited every time I see a new post or tweet from you, because I know at the least it’s going to be interesting, and maybe life changing.

    Of course, you tend to hear from the people who want to complain, and so much less often from those of us who * absolutely love* what you share with us.

    So, let me just say thank you, from the bottom of my heart.

    And I’m sorry to hear you’re in the hard. And I have faith that you’ll be out of it soon.

    *hug*

    Andy

  • http://mywifequitherjob.com Steve @MyWifeQuitHerJob.com

    All I can say is “Wow!” I don’t post comments on very many blogs but I felt compelled to say something about this incredible post. Hang in there. The ups, downs and negative comments come with the territory when you are reaching a large audience. Personally, I have faith that your next few business ventures will be a success. After all, you’ve done it all before already. Good luck!

  • http://entrebankph.com/ Eleazar | Entrepinoy Bank

    I like your attitude, Mam Erica. Like you, I will not lose hope inspite of many problems and failures. I can still see my self as a successful man in the near future.

  • http://CommonSenseLiving.com Carole

    Hi Erica,

    I guess we’re all feeling the money pressure these days.

    I hardly do any advertising. Most of it is annoying, and it hasn’t made me any money. Except for really weird stuff. That they buy? Go figure…

    I used to get upset about refunds too. I get so few that its a shock when I do get one. but, we have to realize that our product will never work for 100% of the people.

    What sends me into breakdown mode is the tech stuff. It is so hard for me. I can’t afford to outsource it. And once I actually learn how to do it right, its much easier, but the learning process for me is really bad. I still have one issue that I’ve been putting off because it gives me nightmares. Maybe I’ll buck up and deal with it this week.

    As far as the angry comments when you send a sales pitch – we all get that once we’ve trained our list to expect free stuff. For some reason, they feel we don’t have a right to make a living? But other jerks can send daily sales pitches and make millions. Its just that we’ve given away too much for free and people expect it to stay free. Sned your sales pitches. The people you lose don’t belong on your list anyway. Its better to have a list of 100 that like your products than a list of 1000 whiners and complainers. Seriously. You’ll never please everyone. Let them go, and be relieved that they’re gone.

  • http://conduitofjoy.com/ Kara

    You are very brave for sharing your vulnerability with all of us. The value in life is found in the depth of the crappy part, and how we get through those parts.

    Just by writing this post, you again demonstrating your impeccable authenticity and value. You will get through it, and you will learn (and have already learned) lessons which will strengthen you.

    Good luck. I look forward to hearing more. If you would like a reading from my to get any information from your spirit guides on issues you are facing, I would be happy to offer you one for free. You can email me at conduitofjoy@hotmail.com.

    Kara

  • http://2010.mudrow.de/ Alexander Mudrow

    Thanks for your post, Erica. I read it from Germany, Europe. And I can tell you: It’s the same all over the world. I have to work hard for my record label and agency to bring it to success. We have to DO it!

    Greetings
    Alexander

  • Donald

    Erica,

    This is perhaps the most courageous, hearfelt, honest article or blog post I have read on the internet! “To-the-point”, blatent honesty: There needs to be more of that in our world!

    Thank you for sharing your struggles. I know that perseverence and hard work will pay off. And I also know you have the will and persistence to make it happen!

    I had written some profound paragraph with some great advice here….. I just deleted it – I’m sure it wasn’t profound at all!

    I’ll sum it up with another “Thank You Erica”.

  • David

    I get excited each time your blog pops up in my Google Reader. Erica.biz is my favorite blog of those I subscribe to. I am working on a couple online business ideas and I always get great insights from you. I haven’t said it before, so today seems like a a good days to do so: thank you.

  • http://cosmicconnie.blogspot.com/ Cosmic Connie

    I don’t think I’ve ever commented on this blog, Erica, but I want to thank you for your honesty. On my hobby blog, which draws only a modest income from donations (as well as its share of criticism and death threats), I’ve spent a fair amount of time snarking about people whose marketing is based on the masquerade that it’s all Easy Street once one reaches a certain level of success. The corollary message, of course, is that this enviable level of success is readily achievable by purchasing the product(s) or participating in the event)s) being marketed.

    Granted, some of these snark targets have also been known to say that it takes hard work to achieve and maintain success, and/or that success is not guaranteed, but that’s usually a comment made in passing (usually when cornered by a persistent interviewer), or a few sentences in their disclaimer section. These marketers’ most visible promotional efforts seem to center around promises of miracles and wonders achieved with ease.

    At any rate I hope you’ll keep up the good work and that you don’t let yourself become too discouraged. I always enjoy your writing. Ironically, I found out about you from one of the very people who has been a “snarget” on my blog — and who has accused me of being a “hater,” LOL. Hey, if you can get accolades from a hater like me, it could be that you are reaching a wider audience than you had thought.

  • http://www.bigpinkcookie.com Christine

    You know, I think you’re even more super awesome than I did before. I just had to say that.

    I’m sure you didn’t write this post to be a big hugfest for yourself, but as independent workers, solopreneurs, sometimes we all need the encouragement. It is the virtual water cooler.

    I’ve broken down and cried more than I can remember. You’ll make it. I know you will.

  • http://marketmediaomni.com Warwick

    Erica,

    It’s good of you to share your feelings with me. Please, do not ever feel like you have to be super human for us , your readers and followers. I’m encouraged by your willingness to share info and useful tips.

    Yep, I’m a coward to. It’s been a few weeks since I took advantage of your offer to help me set up my Word Press site. I got stuck with several technical problems and have been afraid to tackle it.

    I feel relieved that I’ve told it to the world. Now I can move on. I hope you feel you also can move on.

    Thank you for you giving spirit.

    Warwick

  • http://planyourbestyear.com Pat Chiappa

    just want to send you a virtual hug…

  • http://cosmicconnie.blogspot.com/ Cosmic Connie

    I meant to include this link in my previous comment. Here is just one of the latest examples of the “life is meant to be easy” idea that is so popular in certain circles, and that I personally find so snarkworthy.
    http://www.choosingeasyworld.com/easy-world/

    While this is not specifically Internet marketing advice, I believe it is relevant nonetheless because it reflects the type of attitude that I imagine does more harm than good to those who are struggling to make any type of business work.

  • Jerry

    Erica,

    Thanks for the gut-level-honest post. This is the real deal, and you’re courageous to put it out there for all to see.

    Jerry

  • Christian

    Hi Erica,

    I think we all understand your situation.

    Please, never under estimate yourself. Your are one of the best bloggers I know.

    I receive many blog feeds by email every day and whenever I get yours, I jump on it and read it right away.

    You inspire all of us, despite your financial situation.

    Thank you.. for being you.

    Christian

  • Josh

    Wow! Great post! This transcends the petty annoyances of blogs and e-commerce and the other crap we face every day. How do you reach down and find the spark to keep going when everything seems like it’s against you? You showed us with this awesome and very real expression. Thanks

  • Walter

    Erica,

    When things get a little brighter (and they will), try a mortgage company that does MANUAL underwriting. These companies don’t look at FICO scores or the like – they actually talk with you and do not just automatically turn people down based on “rules” – that’s why they refer to it as MANUAL underwriting – you work with a person and are not up against a computer. Dave Ramsey says it’s the only way to go and recommends Churchill Mortgage on his website. (In fact, Dave is a millionaire and his FICO score is ZERO – why, because he has had no debt or credit cards in 20+ years – so if he didn’t go with a manual underwriter he’d be turned down trying to borrow for a $1 Coke).

  • David

    Erica,

    Just one more voice to add to what we’re all saying: You are amazing!

    Thank you so much for your wonderful, insightful blog and your beautiful writing.

    You can do it!

    David

  • http://www.thomasjbrown.net Thomas Brown

    Erica,

    Keep your head up. Things may be a little down right now but often that just means you are in the valley preparing to climb a mountain. Your entrepreneurship is an inspiration to me and between you and Ramit I’m finally getting the kick in the butt I’ve been looking for to earn money online. Things will get better, just hang in there.

  • http://www.productiveflourishing.com Charlie Gilkey

    Thank you for having the courage to show up and share the hard. There have been many times that I haven’t been able to myself. Namaste.

  • http://lisasonorabeam.com/ Lisa Sonora Beam

    Hey Erica,
    I just have to chime in with the other readers here and agree:

    Your posts are something I always look forward to.

    I’ve been transitioning from one gig to another (owner of a successful design firm) to going back to teaching creativity workshops and doing my own painting…and it’s hard.

    Building a business is hard work. Being creative, no matter how you feel — is hard work. Working your ass off, and not see it translate into dollars, even after a lot of work, time, etc., can be really disheartening. And scary at times.

    I think there needs to be more “get real” advice out there, and not so much hype about how easy it is to go from zero to millions.

    I was so glad to read this post today. I was having a pretty emotional week myself, and it just goes with the territory. It’s nice to be reminded that we’re not alone…but it does sure seem like it when we get into those places of vulnerability and self-doubt.

    Thanks so much for being brave enough to post this. I’ll be linking to it in my post today — which is also a “behind” the scenes look and the ups/downs of building something new.

    Take care,
    Lisa

  • http://www.igniteliving.com Charlie Pabst

    Keep it up, girl.

    And remember that the IRS, and other taxing authorities as mentioned, are suppressive instruments. They are not there to look after you. In fact, the better you do, the worst they’re going to bite.

    The solution is to say, “Fuck it. I’m not quitting.” That’s what you do. Put your nose to the grindstone, shoulder into it and keep doing your thing. I for one will be pissed if you change your ways.

    Flourish and prosper and keep winning…even if the victories are small and hardly won.

    Best!

    Charlie

  • http://rawfoodswitch.com Nathalie Lussier

    Hey Erica, I just wanted to hold some space for you here. I can totally relate with the feelings you mention… about having a public identity online, about refunds, about angry emails. You are not alone.

    Sending you lots of hugs from a fellow geekgirl! *hugs*

  • Dorothy Ray

    Well, I like you, Erica. In fact you’re one of my favorite blog people. If I were near you right now, I would want to give you a hug, not that it would change anything, that’s just the way women do sympathy. Bravo for spilling your guts in this post. Not many people would do it. And I think it’s good for us to hear a few hard words once in a while. They kind of rise to the top of all the hype and calls to action we see. Hang in there.

  • http://www.lifeofcuriosity.com Cara

    Oh my. Thank you for writing this. Part of what makes people assume that bloggers are all rainbows and gold-encrusted unicorns is because not enough people share the hard stuff. I still remember the first time that someone said something nasty about me and my blog (my little, tiny blog). I cried for hours. It was so hard to pick up and move on from that one person’s opinion. So by sharing, you’re helping to make people more aware that you’re just human, like everyone else.

    Thanks again and keep up the good work. I really value you and your content.

  • http://analisisrealista.com/ Omar Israel Carreño Robles

    Erica,

    Im writting this from Mexico City, and I’m not agree with you, because you teach us how to be a better person every day, you are one of the best persons in all the blogger world, so you can have problems, but you are still doing the best for all of us, you are becoming real.

    I feel so proud of you and I want to send you all the mexican power that you need to feel better.

    Con Cariño

    Omar Carreño

  • http://www.coachtia.com Tia Singh, Your life YOUR Way!

    Just to complete the holy trinity – since I already sent you an email and a tweet :) I’m so glad you wrote this. People need to know that no matter how happy and rich someone seems/are, they go through the same hard times as anyone else. Keep it in perspective, follow your feel-good, be passionate about your life and connect with your inner self so you (this is for anyone reading) can live your life your way. Much love!

  • Lisa

    Erica, you are an amazing person. I’ve purchased several of your products and have learned a lot from each one. In fact, since your previous post on backlinks, I’ve been waiting for you to unveil your new product. I think you have a remarkable way to make tech stuff understandable to my “un-tech” brain. Hang in there…your faithful blog readers are waiting :) .

  • http:/blogstarta.com Momekh

    Having a ‘thick skin’ gotta be a misnomer or something. Everybody hurts, right?
    It takes guts to put one’s work on the line, for everyone to say whatever the heck they feel like saying. The ‘haters’ say what they say only to give you fodder for your inner purpose and strength. That is in the least, commendable. Good luck, Erica.
    And I hope that you don’t grow a thick skin, and see the stupid criticism with an intent on learning more… I think that is the best way to get back at negative criticism. :)
    Great what you have done so far. Hoping to see more of the same, please. :)

  • http://www.gregmeares.com Greg @ GregMeares.com

    Hi Erica,

    I found your site approx. two weeks ago and glad that I did. I love your style. Very honest post, thank you for sharing.

    Remember anything worth while is hard to achieve and the harder it gets the closer you are getting. So keep at it.

    The tips you provide are great!

    Greg

  • http://www.eventualmillionaire.com/blog/ Jaime

    Erica,
    You rock. I know no matter how many times you hear it, the angry people are more potent. So I will write it again. You totally rock.

    Thanks for being courageous, and real. We all are real, but some of us are courageous.

    warmest,
    -Jaime

  • http://drmollie.com Dr. Mollie Marti

    Hi Erica,

    Just found your blog from Charlie Gilkey and couldn’t not drop a note to thank you for your transparency and the gift you gave to many today. Love to give you something in return (don’t want to say what here b/c not meant to be an advertisment) – just something that can help you quickly process the criticism and keep stepping more boldly into serving more people. They’re out there…and they need YOU. Keep fighting the good fight!

    Mollie

  • http://www.PositiveLeaders.com Christine Duvivier

    Dear Erica,
    I love this post, thank you!!! I started reading your blog BECAUSE you were a college drop-out and I liked your story. I’ve been meaning to reach out…

    I work with families whose kids are not top students– and help them bring out the full potential of kids who could be amazing successes like you, but it won’t show up in school. Sometimes the kids have high IQs, as you must have, and sometimes they don’t, but they all have gifts and genius. In fact, like you, they have gifts that conflict with school (you can see what I mean on my site).

    Thanks for sharing your story– many kids and parents will benefit from it!

    Warmly,
    Christine

  • Pete

    Well Good Afternoon Erica

    Your honesty is inspiring; your success is true to you and you alone.

    Don’t get hooked by the negativity in the universe, these people are lost and looking for guidance, they found you and your blog for a reason. They are also searching for an answer to a problem and once they purchase product or service they also get scared. Instead of taking responsibility for the purchase they made and leaving it at, this is not for me, they feel blame is due.

    If we knew all the challenges of the people of the world, we could create an opportunity to help their situation. You see Erica, the lack feeling is rampant in society, it is one of the negatives that exist today, and some understand it and some are terrified of it.

    A lot of people are in difficult situations and trying to create additional revenues, just like you to better the situation. It is hard to see the light at the end of the tunnel sometimes, yet these challenges Erica, arise to make us stronger.

    If I, myself was to allow all the negatives that I experience in each day, take me of my purpose I wouldn’t leave the house, LOL heck I wouldn’t get out of bed.

    In closing Erica, your honest blogging has inspired me, keep up the good work and don’t let negativity take you of your vision and goals.

    Don’t Give Up!

    PAL Quote of The Day; when all seems challenging, look within to find your answers!

  • http://www.brillianceactivator.com Chuck Dymer – Brilliance Activator

    Erica,
    I ordered your Guest Post Secrets last weekend, downloaded it and was stunned by how well delivered and informative it is. Your Blog Success Manifesto has been my guide to reshaping my website. Your participation and company at the May InfoProfit Seminar was the high point of that event for me.
    You are a brilliance activator who has an uncanny knack for bringing the best out of people. Thank you for who you are and for what you do. You will succeed; indeed you already have.
    Chuck

  • Melissa

    Wow! Thanks for sharing this! I so appreciate your being real! Get some sleep and a good meal and hopefully things will go better tomorrow! My favorite quote: The best is yet to come!!!!

  • Yvette

    One. Day. At. A. Time. Thanks for this, rough week for me too!

  • Laura

    These incessant mindf**k of crazy people who live out there on the Internet –

    they are blemishes at your love feasts, eating with you without the slightest qualm – they feed only themselves. They are clouds without rain, blown along by the wind; autumn trees, without fruit and uprooted–twice dead.

    Don’t let them get to you sweetie.

  • Jared

    Aloha Erica!

    Talk about encouragement; devoted readers (myself included) know you are the real deal. Stiff upper lip, take heart, and continue to do the job.

    PM me if you want to grab coffee. =)

    Thanks for doing what you do!

    Jared

  • http://www.loganchristopher.com Logan Christopher

    This is my favorite post of yours so far Erica (an you write some great ones so thats saying something).

    F*ck the haters. If you haven’t you might want to check out the book Thick Face, Black Heart by Chin-Ning Chu.

  • http://outcomemarketing.com Karilee

    Just the title of your post made me feel less alone. Thank you for being so authentic.

    About the refunds – I want to find a way to say that it’s about them, or at worst about your product’s fit for them. It’s never, ever about you. I know that the words won’t mean much though. It feels like it’s you being spurned.

    The majority of the people I meet online are decent. The majority of clients are a pleasure to be involved with. Ah, but the rest. Sigh.

    I saw a post on Facebook yesterday asking for your life-defining sentence. There were lots of uplifting statements about joy and contribution. All I could come up with was “I’m still here”. I didn’t bother to post it. Sometimes, there’s more courage in those three words than it feels like anyone could ever understand.

    Yeah, it hurts. Keep on. We get (some of) it.

    Blessings.

  • http://wineandwalnuts.com/wordpress/ Kimberly

    When I first read this post, I thought, “You know what, it’s just the cost of doing business, and you can’t get into ‘the pit’ about it. Buck up.”

    But then I got to thinking about how discouraged I’ve been about my own business lately — not seeing the results I want, not earning enough income to even pay basic expenses sometimes, and so on. I know it’s hard, and I know it’s challenging. And I have been in “the pit” myself, this very week. Which is one of the reasons this post resonated with me so much.

    But here’s one thing that ALWAYS serves to remind me how prosperous and lucky I actually am — I have a great education, I have resources, I have support and love,I have so.much.more. than soooooo many others. I’m not a woman in a third world country trying to “make it” with no real resources to speak of, I don’t live in sub-Saharan Africa where the thought of building a lucrative business around a blog might seem totally crazy and far-fetched, I don’t have to work at a job I hate 50+ hours a week, I don’t have 20 other obligations every week that prevent me from focusing on my business, and I am not living in poverty — just to name a few.
    Because when I remind myself of how good I actually have it, I get in that “go-to, kick ass” frame of mind, and redouble my efforts, and I feel powerful. And then things tend to ease up, and opportunities present themselves. I don’t feel like a victim.
    And I’m not trying to be all touchy-feely, or “just think positive and everything will be fine!” cuz that kind of attitude makes me a little nauseous. ; ) But when I remind myself of all my opportunities, resources and advantages, it really, really helps put me back in a positive state.
    I wish you much good luck with everything. I love your work and I know you’ll get through this, I mean, of course you will!! : )

  • http://marginalizingmorons.blogspot.com/ CaptiousNut

    You’re probably too honest to make a lot of money in this business. That’s how I felt about myself amongst all the *skimmers* on Wall Street.

    Taxes and overhead are killers!

    And don’t you dare buy a house in this teetering market. Rent baby, rent.

  • http://viralhappiness.com/blog Buz

    I very seldom feel moved to share a blog post on facebook. This one deserves it. Thank you, thank you, thank you for being honest. Any kind of internet marketing is hard work if you are working it in a way that has any chance for success. You are rare, Erica, and there are plenty of readers who appreciate what you do.
    Be blessed!
    Buz

  • http://www.AbelTravis.com Abel – The Hidden Entrepreneur

    By the way, (Already Commented). Not sure if you read Tim Ferriss’ blog, but take a look at this. Its some tactics he uses to deal with “haters”. Some good content.

    http://www.fourhourworkweek.com/blog/2010/05/18/tim-ferriss-scam-practical-tactics-for-dealing-with-haters/#more-2769

    • Roufie

      I read that book too and love the part about “firing customers” yes “firing customers”. Sometimes the money ain’t worth the headache.
      I can smell a mile away a new client that can turn into a potential headache. Now I turn them down and no longer feel bad about it. Life’s too short for “headaches”.

  • Ally

    I always take comments personally. I started a blog a couple years ago and someone made a comment that my grammar is bad and that I don’t deserve to have a blog. I cried about it and deleted the blog. I felt like such a failure. The next year I started another blog but this time I turned off comments. It is much less stressful. If someone really wants to comment, they can email me through my profile. I’ve had a few people email me and they have all been positive (asking what theme I’m using, telling me they like my writing style, etc.). I started another blog that I’m trying to make a profit with and I’m leaving comments on. I’m going to try to not take the comments personally this time.

  • http://www.go2zero.ca/ Kim Beckett

    Hi Erica,
    I don’t know if you will even see this comment, do you read them all? Well I won’t be surprised. DOn’t know if you remember me from a few meals together at Adam Urbanski’s thing in May. Well I agree, I think you are working way too hard for what you are doing. When you posted your earnings I was surprised. If I had the exposure you have with my business I would be set. You really have to take a look at it. Real residual income. There are people I know that have just been working this business for 5 months and they made a commision chq of $3,500 and this is not hard work. I did nothing the last two months and recieved over $300. But the best part is that we are helping people. I know if you were doing what I do you would be raking on the money, and you could blog for the fun of it.

  • http://pinartarhan.com/blog/ Pinar Tarhan

    Hi, Erica.

    First of all, I know you don’t need reminding but you have a great blog and I love your inspiring blog success manifesto. I read and studied it a couple of weeks ago but I printed it out just now so that it can be by my side for inspiration at all times.

    You are right about internet’s crazy people. I wish there was a sanity test or something people were required to take before they were allowed to do anything online. And unfortunately, you don’t even have to be megasuccessful to suffer from them. I always welcome agreeing to disagree politely but insults? I draw the line at that!

    I am not anywhere close to a million dollar business yet so I possibly go through the frustrating days more often. Too much work on the blog and the articles and where the hell is the payoff right? But then again, I am stubborn as hell and I know I will make it.

    Just wanted to say thanks for giving us something honest and heartfelt.

  • Danny

    Hi Erica,

    I’ve been following your blog for quite sometime and your post spurred me to leave a comment.

    Sometimes there are just these crazy people out there who are just out to create trouble. They purposely asked for refunds and I’m sure you are not the first victim. So you need not get upset with them and instead you should be happy with it!

    They are not worthy to be your customer and it’s lucky you refunded them and get rid of them asap. If they continue to stay with you, they will create more problems for you and drain your energy further.

    Just keep on going and there will be other customers who will really appreciate your products and these are the customers you really want to keep and nurture. :)

    Danny

  • http://gypsygalstales.wordpress.com Prime

    Hi Erica: I think it’s best if you just take it easy for a while and perhaps go on a brief break somewhere. No need to go to someplace exotic, just a quiet place, away from it all. Just remember that your blog continues to inspire a lot of us to go on and pursue the DREAM of having our own biz.

  • http://luxury-homes-bahamas.com/ Glenn S. Ferguson

    Erica, it so amazing that no matter what business you’re in life is like that. Even if you’re making a million dollars or one dollar you have got to get up every morning and face the challenges that life will provide for you. And that is why it is so important to enjoy the days when life is going great…

  • http://www.kalli-graphic.com Flora Ambrosini

    “A successful person is one who can lay a firm foundation with the bricks that others throw at him or her…” – David Brinkley

  • Roufie

    Hey Erica,
    Your article brought me to tears. I am sending you a big hug and a pat on the shoulder. As I was reading your article I couldn’t believe how brutally honest you were being. All entrepreneurs have felt the same way you feel right now one too many times in their journey. The key is not to give up, you know that. This too shall pass. You might need to scale down a bit for now. In my family we use this French term ” reculer pour mieux sauter” meaning “to set back in order to make a better jump”.

  • Nancy

    Hang in there, kiddo! As long as you’re doing your best, maintaining your integrity, and getting back up when you feel beaten down, you WILL achieve your goals. You’ve done it before; you’ll do it again. And don’t let the turkeys get you down. Just keep in mind that the most important opinion of you is your own, followed by a close circle of friends and family. Ignore anyone else.

    Oh, and about that house…I’ve found throughout my life that when I haven’t gotten something I wanted, there was something better waiting for me in the wings. Hope it’s the same for you!

  • http://www.nursingprogramsonline.com greg cryns

    Erica,

    You are in good company. I am reading a bio on President John Adams. He knew he was thin skinned about many things but he plodded on to achieve great heights in his profession.

    It is difficult to believe you would be set back by a couple of refund requests but I believe you. If you gave up your blog, I, for one, would be disturbed. I am so tired of seeing “great post!” comments and pure gag-me posts.

    Please keep up the good work.

  • http://www.securityfirstassocites.com Diane

    Erica,

    I can realate to your blog about failure manifesto. I have wanted to throw in the towel on several occasions and just give up of owning a business. I have reached out to business folks including yourself, asking for assistance and guidance on how to grow my consulting company Security First & Associates.

    I know you have read Jack Canfield’s The Success principles. Remember, he has an interesting topic called “Ask! Ask! Ask! transform your inner critic into an inner coach and Failure is not an option. Take a day, have your pity party, drop out of the “Ain’t it Awful club” and get back to creating another successful company!

    I believe in YOU!

    Diane Griffin
    Author: Everything you need to know about the security clearance process, but are afriad to ask.
    http://www.securityfirstassociates.com

  • http://www.Kinesisinc.com Wendy Maynard

    Hi Erica,

    I appreciate your honesty. It seems like all of the promos I read by people who are Internet marketers talk about their revenue. Revenue means squat. It’s all about profitability (Revenue – expenses). But nobody is actually talking about that. I’ve owned my own business for many years and there are many chasms to fall into along the way no matter how big you grow. Hang in there. You seem so smart, resourceful, and resilient. You’ll come up with a bigger, better strategy that will be profitable.

    Best, Wendy

  • http://www.personal-success-factors.com/ Steve-Personal Success Factors

    Erica, I’ve always admired your drive, creativity, and determination. For every ‘hater’ there are many more fans in your corner. Anyone doing anything great in the world is going to have ‘haters.’ You are one of the warriors I look to for guidance and inspiration as I ‘duke it out’ on the field of battle. The key is that you are being honest, but that you are not giving up :)

  • http://www.bridgetpilloud.com Bridget

    Oh honey, I’m so sorry about the house. The house part really sucks. The money and you’re tired and in a frustrating place, that’s part of life, but not getting your house, that’s just like having your birthday candles spell “eff you”. I’m sorry.
    I hope things get better soon.

  • http://www.attractyouridealretirement.com Judy

    Thank you for your very insightful blog post this week. It is a real-world contradition to the “make millions while sitting by your pool” crowd that is hawking its stuff on the Internet. I appreciate your willingness to be open and honest, which not many people are willing to do these days.

    As for people who request a refund, they may just be in another place in their lives and the product doesn’t solve their particular problem. It’s not your fault, it just didn’t align for them. Then again, they may just be a total jerk and that’s not your fault, either.

    Anyway, thanks again. Your great work continues in your blog and with our group.

  • http://bakespace.com Babette

    I feel this way every day.

    If it was easy, everyone would be doing it.

    Stay the course…

    It’s ok to cry because after you do you get mad enough to do something about it.. and you’re ready to begin again.

  • Kingside

    I think one of the hardest things entrepreneurs have to face and learn to deal with is learning what they can, and cannot control. If one has to stress out, better to stress out over things you can control, not those that you cannot.

    Internet crazies? Definantly something you cannot control.

    Maybe try to visualize them, then visualize them in their underwear and laugh.

  • Zane Safrit

    Damn… I am so with you. Thanks for this.

  • http://www.theresarobbins.net Theresa

    This is the first time I’ve ever visited your site. I am touched by your authenticity. Coward? I think not. A coward could never bare her soul and financial situation to world the way you have here. Your willingness to be truthful is inspirational and obviously, so many people feel you. Feels like incredible support to me. You can count me among them.

  • http://simplegypsyjourney.blogspot.com/ Sunshine Conkey

    My paychecks (total “take-home” income) for the last 4 weeks was about $540.00 and none of my income comes from blogging because I still havent figured out how to do that. And my biggest expense was today for an eye exam and prescription bifocal glasses for $260.00

    It will take me the rest of my life to even earn what you have paid (or need to pay) the IRS. So sorry to tell you, but compared to my life…you are still doing well in the finance department.

  • http://www.suzannahscully.com Suzannah Scully

    Thank you so much for this raw and honest blog post. It is so refreshing to read a popular blogger write “this is freaking hard”. Because I agree, it is!!

    But what comes through in your post is that you love what you do and that you are growing through these hard times. I have no doubt that you will come through on the other end and say about this time, “If that hadn’t happened, then ____ would have never happened.”

    “Nothing ever goes away until it has taught us what we need to know.” -Pema Chodron

    I think that quote is so annoyingly true! :)

  • http://www.foursides.ca James M

    I’m not sure that setting a lower price on your course will sell more of it, but maybe you could promote it in a different way. Send out an email with links to the sites that offer affiliate programs to sell your course, and let your readers promote to a wider market than you have currently. You are the professional with this, so maybe there’s a good reason it wouldn’t work.

  • http://www.michellebarryfranco.com Michelle Barry Franco

    This is beautifully honest and useful to those of us out there trying to make things happen in the world. What a gift. Thank you for sharing it.

    Clearly, you are going to kick some ass in this crazy, glorious world, riding the roller coaster all the while.

  • Frampton

    Your post is honest, brave and refreshing. I’ve had so many of these same feelings. I suspect most of us have. It gives comfort to know I’m not alone. You’ve really gained credibility and trust by exposing your own vulnerabilities. Thank you.

  • http://baglady.dreamhosters.com The Baglady

    Hi Erica,

    Just dropped by to see how you’re doing. I think you’re amazing to have the guts to sink your money back into your business. You’re no coward. I often feel like that I need to keep every penny I earn, but that is really no way to get ahead. People like you create jobs and opportunities for others. What really pisses me off is the taxes. So cheer up girl, you’ll be just fine.

  • http://www.LivingOnADime.com Tawra@Living On A Dime

    I’m so glad I’m not the only one!! More days than not I’ve said “I quit!”

    Then the next day I get up again and deal with all the angry people and get revived from the kind ones!

    Last Sept. after a horrible day I did quit for 5 months. Hubby and mom kept it going while I decided what to do.

    We came up with a new site design and now we are going again. This time I’m not going to be so worried about it and just do it as I can.

    I’m right there with you. It’s not always worth it!

  • Mario

    Awesome post. I really enjoy your authentic nature.

  • http://www.tonyteegarden.com Tony Teegarden

    I feel you, and I send you love and support.

    Thank you for being real, honest and for accepting that which was bestowed on you.

    You just made someone else feel ok with where they are at and who they are.

    You just gave someone permission to feel it.

    Mad respect and I see you coming on (back) stronger than ever.

  • http://agilnetwork.com Samuel

    Erica,
    Be strong as always, do not let the bad times overshadow the good. As humans, we must accept that we can not please everyone.
    Here we are, your real fans.

  • http://ramoosic.blogspot.com/ Rascuache

    ‘Nothing worthwhile is easy’

    I dont know who said it, but it always rings true for me. I have the opposite problem. I have a blog i’ve been writing for 4 years, no one reads it, no one comments except my one or two friends who have recently asked me why i stopped writing. I stopped writing because my life outside the internet was getting hard. I support a sick partner who cant work, I work a job I love during the week but our expenses outweigh my income, I have sold off most of our stuff to keep us afloat and til last weekend, i had 120 left in my savings account, not enough to buy groceries and another week to wait until i got my paycheck.

    I tried freelancing, but i cant commit the time outside running a house and working. I’ve just deleted two blogs and I was this close to deleting the last one. But one or two good things happened and I grabbed them and held fast in the hope that a few more might. They havent yet, but it’s certainly not any worse.

    I suppose what I’m saying is stick in there. You’re doing something worthwhile so dont give up on it. Play the gratitude game. You wont feel like this for ever.

    Ras
    adventures in sound

  • Hamid

    Erica,

    it is not a failure at all. look at me. how you become admirable for lazy and bad reading people like me?

    first of all, it is impossible for a human bean to perform perfect job where everyone in the world would like it 100% (no perfection on earth), otherwise we should’ve not seen many versions of Microsoft windows OS( windows 95 then windows 98 …until windows Vista) one will be perfect!

    perhaps, the financial part was not doing great as you have estimated . so I advise you to consider something else away of your current products or change your return/refund policies.

    PS: Please excuse my poor English.

  • http://www.LivingOnADime.com Tawra@Living On A Dime

    I do have one other thing that I thought of and wanted to comment. After working HOURS AND HOURS on end to earn $3 an hour one year I had about had it. I went looking on the net and found several people like yourself.

    I have one thing that I wish people who are helping teaching about blogging would do and that is give real numbers. It is really frustrating to read someone who says “we made $15,000 this month on our blog”

    They make it sound like that was their income. It wasn’t, that was the amount the company brought in but they spent $14,000 paying for employees, and all the other expenses that go along with the business. So they really only made (earned in profit to take home) $1,000.

    Being real with numbers is VERY helpful to those of us who feel like we’re spinning our wheels and not getting anywhere.

  • http://thisoldbrain.net mike

    I understand. I, still with big plans, just realized that in a year and a half of blogging, and working on being a pro, have made a total of about 17 bucks. I keep plugging and working on product. that’s it. Keep Plugging.

  • james

    Hi Erica. I read your post yesterday and have been thinking about it on and off since then. I thought it might help to share my story with you. Up until July 2009, I was what many would consider a successful guy – big house, lovely wife, beautiful children, nice cars, plenty of money, good job that paid big money for what I considered little effort. A few things happened that month that over time almost caused the death of me. I won’t go into details, but I sit here now having lost my wife, house, job, car, all the wealth I built up and my self esteem – you name it. I no longer get to enjoy seeing my children grow up in the way a father should either. I came very close to ending it all on many occasions. But I sit here now writing this message of encouragement to you as I am simultaneously rebuilding my life and starting from nothing (and I am a lot older than you!). I can feel the shoots sprouting around me just like it’s spring time again. My life will never be the same again, but I’ve made a decision to face life again – I’m learning new things and I know that someday I will be ok again. My Dad used to say that the darkest hour is the one just before dawn. And I believe that’s true. As my fellow Englishman Winston Churchill once so bravely said “Never give in–never, never, never, never, in nothing great or small, large or petty, never give in except to convictions of honour and good sense. Never yield to force; never yield to the apparently overwhelming might of the enemy.”

  • http://www.getinthehotspot.com/ Annabel Candy, Get In the Hot Spot

    Don’t let them get you down Erica! And by the way what are you selling? I looked and looked and couldn’t see anything. There’s nothing to be ashamed of from selling your stuff (wherever it is;). I’m tackling these issues too – I’d love to talk to you and buoy you up. If you have time and use skype add me (annabelcandy) and we can plot your rise:) It will happen!

  • http://homeschooling911.com Anne Galivan

    To maybe give some perspective, I think it’s hard for some people (like me, I’ll admit) to understand how you could have sold a business for $1.1 million, and then you say you have money problems.

    Another thought: If giving refunds depresses you so much, don’t offer refunds. Maybe you need to re-think your policy there. Not because it’s right or wrong, but simply because why set yourself up for that disappointment.

    I get the whole thing about dealing with jerks because I am a hyper-sensitive person who has gone through a lot of crap in my life and frankly, if I’m going to put myself out there and you don’t like it, just move on. Don’t feel the need to share your “angst” with me. Unfortunately, there are actually people out there who think they have the right or even the responsibility to act like jerks because heaven forbid we (as in those of us who put ourselves out there in the blogosphere) might actually feel good about ourselves. Can’t have that.

    Anyway, it’s okay to not be able to handle stuff sometimes. To just say screw it and go soak in a tub or head off to the coffee shop with a novel. And then move on. As the saying goes, “Don’t let the turkeys get you down.”

  • http://www.Functionality.net Brent

    Sorry to hear about the house and the taxes. Hopefully you will find a house you like better next time and everything will work out. I recently sold a business too and the taxes are going to hurt this year. I just keep telling myself it’s better to earn the money and pay taxes on it than never earning the money in the first place.

    I like posts like this because they bring out all the supporters & only a few angry crazy lurks as you call them. Hopefully all your supporters will make you roll through this stronger than ever.

  • http://ironedoutdiva.com Karen Kay

    Erica,

    I appreciate the way you lay this out for us. I have a tendency sometimes to think “maybe I’m just not cut out for this”…. but your post reminds me that even “successful” people are human too.

    Thanks….

    now, about all these taxes. I have to admit, as an accountant, I am a bit taken back that you were so blindsided. I hope you and your accountant have an open and ongoing relationship… this is so important, especially if you find yourself with an irregular income. Always be sure to let him or her know when you recieve a large payment, and keep in contact all year, not just at tax time. A good planning session can save you a bundle. This (at least the surprise 13k anyway) could have been avoided with better communication and planning.

    KK

  • http://sbdi-consulting.com Pat Ferdinandi

    Erica,

    Every book on Amazon has a one star and a 5 star rating. Haters need to be haters to everything. Unfortunately, many of them exist. It’s the average stars that count. Your comments illustrate your blog is a 4.99999 star average.

    Business taxes and such are killers. I’m about to close my second business this year. Have ideas for another business or two but am afraid to start them because I know the start-up time and money costs. After two failures this year…do I have the energy.

    BUT THIS ISN’T ABOUT ME…IT’S ABOUT YOU. I want to share what my accountant said to me yesterday…

    What’s Next? So, this didn’t work out… What’s Next? So you hit a pretty hard brick wall… What’s Next? Sit down next to that wall. Look at all you learned from the businesses. Put that back in your backpack and use it for … What’s Next. Look at all the people you did please along the way. Take those individuals with you for whatever is What’s Next. Honest feedback is very valuable. Feedback because someone doesn’t get it or needs to vent their own anger…isn’t. Use the honest feedback for what’s next. Once you decide to tweak the business…determine what tweaks. Once you decide to end the business…look around…the brick wall isn’t that high or long or wide…what’s next is just beyond.

    Erica, you are obviously on the right track. Times are tough. Whatever you can do to just hang in there (capital fussion from another side product) until you can launch your next big idea is right for now. If your idea is great (which it probably is), it will be there when the dark mood lifts.

  • http://www.dailylei.com dailylei

    I applaud you for the breathtaking honesty. Remember, there is nothing to criticize when nothing is created. You invite criticism because you create something of value. I never comment on this site but today is an exception …. I appreciate your work. Thanks for the generosity.

  • LA

    Erica this post is genius.

    To express yourself so clearly and openly takes both guts and talent. I think the irony here is that this post will end up helping you…a lot.

  • http://www.privatevictory.com/ David Hooper

    This is the stuff most, if not all, entrepreneurs go through, which never makes it out in public. It’s good that you’re talking about it, because it will help people to have a better understanding of what it takes to actually run a business.

    As far as refunds, you don’t have to handle them on your own. Hire that out.

    Regardless though, sounds like you could use a reframe on refunding people…

    I’ve always looks at refunds as, “If you’re not refunding many people, you’re not selling enough people.”

  • http://www.cathlawson.com Cath Lawson

    Hey Erica – I’m glad I read your new post before this one. The tax man sucks – I know. I also still owe some tax money on the last business I sold.

    It does get you down – you take the risks, you employ people & the government punishes you instead of rewarding you. Anyway, I’m glad you’ve found a way to get yourself a house bought after all.

    And blogging does get you down. I took a long while off, because personal problems, and the regular slatings got too much. As you say, folk assume all bloggers are making a heap from advertising, when we’re actually really helping other people for free.

    Like me, you started this blog with the best of intentions – you’ve given awesome advice to folk, for free, and it will work out for you. My blogging is starting to pay off for me now – I’m getting a lot of new clients because of it, so it is worth it in the end.

    And Woosh! Traffic is going to be big for you Erica. I knew it as soon as I saw your new logo. So, don’t let the b…ards get you down – you rock and you have the determination it takes to succeed.

  • http://immikemurphy.com Mike Murphy

    Hey Erica,

    Just met you at NAMS and while I can relate to your frustration, but need to tell you (for whatever my opinion is worth) that you are GOLDEN! As gramma used to say, “this too shall pass”.

    You’re very smart and super nice but the internet is a breeding ground for faceless cowards.

    Refunds suck and people don’t look at it like they’re taking food right off your table even if they are.

    These serial refunders and haters…I call them “speed bumps”. Kick them off your list and fire them as your customer. They are not part of your businesses future.

    I’m looking VERY forward to your future posts and products and glad to have met you in person.

    Chin up and chest out!

    Mike Murphy

  • VAL

    Erica,

    I am on my way to read your latest post, but had meant to comment on this previous post, last week.

    Quite frankly, I appreciate your insight in every post, good or bad. If it is any consolation, in grand scheme of things, it does not matter – it’s only a temporary situation. For this is the cycle of business.

    Someone once said, nothing that is worth doing is ever easy, nor met without resistance.

    I have made money, lost money, and made money so many times through failures and even greater success that I have lost count (We are very close in age, as well). The thought to remember is that each and every day, you are doing exactly what you want to do – something that you love!

    Most go through life aimlessly working in a job that they do not care about, nor ever have the opportunity (Through their own self limitations) to pursue their passion.

    Moreover, you have experienced success in one of the most competitive online businesses (Hosting/IT services), and you know that IT DID NOT happen over night and I’m sure that it was not easy. You have already walked the path…

    Regarding taxes: So? As intelligent and inspiring as you are, you will simply make more money. Focus.

    Everything you need, you already possess, just go out there and make it happen – Again, focus.

    Last thought, you have a mission with this blog and it is far more inspiring than you may realize – for this, truly priceless!

  • http://www.couponcommando.com/ Casey

    Thanks for your honest and inspiring post. It takes a lot of courage to post your truthful thoughts.

    I hope all of the positive comments on the post have helped to recharge your entrepreneurial zeal!

  • http://www.whatdomuslimsthinkaboutjesus.com Koorosh Vahabi

    What a breath of fresh air this blog post was.

    Why dont you hire an assistant who will read your email and only pass on to you the important emails.

    Then you would not have to see the nasty comments.

  • http://www.webcopyresults.com/blog Trish L

    Clearly, this post has resonated with many people… and for many reasons, I would like to add my name to that list.

    I just found your site today (thanks to a tweet from @angienewton) and was immediately impressed with all that you’ve accomplished at so young an age. I really loved your reminder that it normally takes at least 18 months to really start seeing results from your efforts and that most people give up long before then.

    I’ve been an entrepreneur for most of my life and one thing I have learned is that it is NOT an easy road… and it comes with many twists and turns along the way. I’ve enjoyed times of great success and times where I’ve wondered if this type of life was really for me. (It is!)

    But, I have learned that when things are down, I WILL enjoy an upswing again.

    And so will you.

    I know you posted a reassuring update after this… but I would just like to encourage you to keep at it. We all go through those moments – thanks for sharing what you know with the world! :)

  • http://www.financialsamurai.com Financial Samurai

    Wow, this is such a great raw, and gritty post! LOVE IT and resonate with it all!

    I like to battle with readers who say nonsensical things, in a professional way that is.

    Is it possible to just turn away and not look at the comments and feedback and stuff for a week to settle your soul?

    Blogging is hard work indeed… which is why perhaps those who blog part-time might actually have it better, b/c there simply is little to no pressure to make money, b/c you are already making money at your day job.

    Love to hear your thoughts!

    Best,

    Sam

  • http://www.financialsamurai.com Financial Samurai

    I realize your hook is selling your business for $1.1 million at an early age, which is great. Now you touch upon the expenses and taxes side of things.

    Do you mind going into what the actual take home pay is on $1.1 million after taxes and expenses? I think many people are mislead into thinking the $1.1 goes straight to the bank account, which as u highlight in this post is not the case.

  • http://jayliew.com Jay Liew

    Hey Erica, just saw this blog post. Didn’t know you were going through such a hard time. I applaud you for your very public transparency. Just today I was discussing to my wife about the fear of failure, and as much as I tell myself I need to embrace failure, I think I still fear it; it kinda lingers at the back of my mind. It’s hard. And can say that I would feel frustrated if I was in your shoes too.

    Don’t give up! Keep chugging along. Ignore the haters. All successful people have haters. Let me know if there’s anything I can do to help.

    Cheers!

    Jay

  • http://www.mostweb.gr Thanos Nokas

    Erica you seem like a very sincere person. Bloggers tend to be very exaggerating about their income and most of the times is pretty obvious that they are lying.

    You always state the good and the bad stuff. That helps us a lot to avoid loopholes and dead ends.

    As a reader of your blog, I do not care for your current economic situation since your advice is always helpful.

    As a human being, I hope your plans succeed since you are working very hard and you are a smart person.

  • http://optimalhealthrsq.com/ Garey

    Hey Kiddo,

    Just got back from Mt. Whistler bungee jump and a bunch of other fringe lunatic activity. Erica, keep it real. I mean it. You are authentic, the real deal.

    I just have a small request.

    Ready?

    Take us one notch further and tell me (us) what you are committed to. What is it in life that gives you goosebumps and what is it in life that sends you into a rage. The first will be signs of your virtues, the core message you have to bring to us, the second is the violation of the those virtues. Clarify this and the refunds won’t mean a damn thing. (Think of Dr. Martin Luther King (brotherhood), Gandiji (be the change you want to see in the world), Abraham Lincoln (Liberty and Unity)

    I learned very early on in my business to have someone else do the refunds. My virtual asst takes care of it and I never, ever hear about it. Sometimes when there is a big refund number on the sales summary, I will ask her what’s up and she will explain it to me. So get that handled otherwise taking that sh*t personally WILL drive you bonkers. (You know it’s a fact of life – nothing’s gone change it.)

    I learned that my stand is for authenticity and integrity. No wonder I can’t stand my own kids sometimes, or some of my vendors. and especially the competition! OMG. But now I have a tool to reach them, because I know in their hearts, somewhere there is a virtue, maybe two. Once I learn those then I can speak their language.

    That which does not kill us only makes us stronger.

    Be well,

    Garey

  • http://www.professorblue.com sheiler

    well I feel for ya Erica. I just wanted to give you a nod for one of your blog posts that made my day and then some.

    On one post you were talking about outsourcing, and I thought, Nah. I’m doing the side business out of pocket and my pockets at the time were empty! But I read on, and then I started considering using Odesk to get someone somewhere to improve my website, rather than rail at myself for not getting it all done by myself. I posted an ad and got a bunch of great offers to re-do the site. I was not ready to move in any one person’s direction when another offer came to me for something different than what I was asking for. The new offer came from an expert in media expertise with children and outreach – something my site specializes in. And she was not a designer per se, so she would not be able to get my crib to look like, say, Billy Bragg’s awesome site. But she offered to create and coordinate a whole get the word out process using facebook and youtube and twitter. Again, I thought, Nah, not what I wanted. But the more I thought about it, since again, it was an out of pocket expense, the more I realized that it didn’t matter if I had the most awesome looking site around if it didn’t do what I needed it to do. So I went with the outreach expert, and am soo happy I did.

    And this is all thanks to you. So, thanks.

  • http://girlstartup.com Simone

    Hey Erika,

    Just wanted to say something a little different. I’m going to be up front and honest here, and say I stopped following you a while back, as I found you to quite strong minded, abrupt, tell it like it is and too money orientated. It was only that I stumbled across a blog post of someone else who wrote about this post that made me come back here…and I glad I did.

    But now I actually see a lot of you in me, because really I am not that different, I am quite strong minded,tell it like it is, abrupt and money orientated. So you were really a reflection of me.

    But what I am sensing with myself, is that I am acting too desperate, like I am trying to force all these projects upon myself so that I can “make it” and something in the ether is telling me, “slow down”, this is not how you meant to tackle things…it doesn’t work like that for you, you’re just going to repeat the cycle”. So now I’ve just got figure out how all the puzzle pieces fit together.

    And you know what will probably happen now in regards to your meltdown? What’s a bet some great opportunity will pop-up. That always happens to me, when I chuck a hissy, because I’m actually “letting go of control” and that’s when the fun begins :)

  • http://www.intuitivewu.com Alex Wu

    ((( HUG ))) Erica. You are an amazing person. You’re smart, you’re hardworking, you’ve got a great instinct for this. You’ve built amazing websites and lots of great resources. It’s a matter of when, not if, the really big paychecks start rollin’ in :)

  • Connie

    Hi just read this failure manifesto. Wanted to say while reading this I could totally relate to you. I stumbled along this blog today while trying to find ideas on how to generate some extra income for my family. I am so in debt from credit cards to property taxes to federal taxes. My finances literally make me sick. So after after browsing your site I think you are pretty inspirational. I lack whatever it is that gives some people the ability to get off their rear ends and make things happen. I say I want to bring in more income, but never get around to actually doing it. So from me to you keep it up because you give people like me hope that maybe one day I’ll get it together and make things happen for myself.

  • http://www.flutesquad.com Nikc

    I haven’t stopped by here lately but this is a truly great post. I can totally see where you’re coming from, but at the same time, your blog manifesto is what inspired me to start my blog! Stay up, I know there’s some truly great stuff on the horizon for erica.biz

  • J

    You’re clearly doing it wrong if you’re that screwed.

    Too much staff, too high expenses and business plans that aren’t solid.

    Take some time to analyze what you really need, and how to streamline everything. ROI on all business expenses should be positive for small/home-based businesses. If your employees aren’t making a good amount more for you than you’re paying them, a. fire them and b. find cheaper virtual employees.

  • http://reptilianwisdom.com Tamara

    Hi Erica
    I can feel your pain about the employee expenses. If you need any help with SEO, WordPress plugins and WP/plugin upgrades, just hit me up via email, I can provide free help until you can afford to outsource it again.

  • http://saltydroid.info SaltyDroid

    Erica ::

    Nice post. Tell it like it is at least.

    I don’t think you should rule out quitting.

    Never give up! Great saying … for life in general. But it’s terrible advice in any one particular situation. Do give up … and quickly … on things that aren’t working or that are raising your blood pressure or lowering your self-esteem.

    You don’t sound like the kind of gal who should be making minimum wage. Maybe the whole blogging for dollars thing is bullshit?

    Not every game can be won.

    Think about it … all y’all. How much are you making an hour really? If you look str8 in the mirror in the hot light of day … no beer first. How much? Make sure to count in your expenses all the money you’ve spent on info products :: seminars :: and networking opportunities.

    Are ye men or slaves?

  • http://www.joelcomm.com Joel Comm

    Erica,

    I saw a tweet about this and was so blown away at your transparency and vulnerability!

    Just two days ago I added “My failures” to a list of blog entries that I want to write. People think just because I have had a bunch of successes that I am rolling in it. It costs a LOT of money to run a business!

    Your entry is a breath of fresh air in an otherwise incredibly crowded field of stench. ;-)

    The first trick is to make sure you are doing what you love to do… and what you were made to do. If something isn’t adding up, figure out what you can ditch. Follow the dream.

    Then shed whatever baggage might be holding you back from accomplishing that dream. It might be extra projects. It might be too many employees. It might be the people surrounding you. Focus on that “one thing” (as Jack Palance’s character says in City Slickers)

    Once you have that focus, don’t give up. Keep doing it and keep doing it and keep doing it. If you are doing what you believe you are supposed to be doing, give it time… prime the pump and keep going. I believe there will be benefit.

    Thanks again… even if no one else had read this (and many obviously did!) I’m still glad you wrote it.

    Joel

    • 2b1ask1

      Erica.

      I saw a post on the SaltyDroid that questioned your numbers.

      You were interviewed on a “net” radio show and you stated…

      “when I sold the business, in September 2007, we had over 400 servers serving several hundred clients, and we were doing just under $1 million a year in revenue.”
      http://www.thebusinessmakers.com/episodes/shows/2009/march09/episode-197/flashback-197.html

      your website said:

      “We now own over 200 web servers” -Archived Sept 19, 2007
      http://web.archive.org/web/20070919142816/www.simpli.biz/about_us.php

      And you wrote on your site:

      “My company had just 170 customers when we were acquired”
      http://www.erica.biz/2008/how-i-turned-my-mediocre-website-into-a-million-dollar-business/

      Finally you visited the SaltyDroid and admitted that you owner-financed 98.9% of your million dollar business… in other words, you gave us the idea that you sold a million dollar business for less money than it would cost to buy a used 5-year old Toyota Rav4.

      Your thoughts, Erica? I hope this comment doesn’t get deleted by you. I appreciate your transparency

    • http://www.erica.biz/ Erica Douglass

      @2b1ask1:

      The about us page on our site was out of date, as those tend to get.

      The other statements are true.

      If you count the interest, I sold the business for more than $1.1 million. But I don’t count the interest.

      The new owner paid $100,000 up front and is currently paying monthly. He’s just about done paying, actually.

      I have explained this all on my blog previously.

      -Erica

  • http://www.launchbandit.com Susan Lyons

    Crying over refunds is ridonkulous. People refund because they are scamming you or because they are too lazy to do the work required to succeed. Screw ‘em. You’re better than that.

    And the haters will always be brave over email. Send that email PROUDLY. And when a hater makes a crack unsubscribe them and tell then what you think of THEM. Namely that if they spent more time on their own biz and less bashing over email they might be in your league. Might.

    Buck up and move on. You’ll get that house, girl.

    • Bob

      How is asking for a refund a scam? People can get any internet marketing product for free if they are that way inclined. If it upsets you so much, set up a condition where you ask for reasonable proof of applying the lessons before refunding.

      As for “too lazy”… you mean they don’t have the dedication to scrounge for less than the minimum wage for several years like dear old Erica? Their supposed teacher can’t make a living doing this and you expect the students to succeed just by “trying hard”? But yeah, screw those people.

      @Erica: I wish you could get a refund on all the hours and energy you’ve put into this thing. The one thing you can take away is hopefully a greater insight into all this. Fortunately I’ve managed to learn from your experiences without even being you. Thanks!

      Bob (the traffic builder… Not!)

  • http://www.imkazu.com imkazu

    just happened to find your site today from Yaro’s blog.
    you have gained my respect, and looking at the comments, a whole bunch of others just from this one post.

    walls are there to make us stronger; I’d take some time off work and refocus. best of luck

  • http://successsystemsnow.com Vickie

    Thank you for a real look at business online. Your open, courageous truth about your day has dispelled some of the rose colored glasses that I wear.

    It has made me more determined to have leather skin and I appreciate your honesty so much. This is the first post I have ever read from you as I found you through Yaro and I am subscribing because honesty loves company.

    Thank you so much

  • SK

    In case it is not commented earlier, what does not kill you, only makes you stronger! Thanks for reminding us that you and your success are as real as rest of us… and to enjoy a bed of roses, u need to step on the thorns. Hope you are raring to get back on track with your plans. Looking forward to whoosh!

  • Alberto

    Hi Erica,

    I am writing you from France. I discovered your blog yesterday, and you just can’t imagine how your sincerity is helping me already.

    Though you are not sad anymore today (I hope :-) ), I just wanted to send you some true love and support, from a stranger who cares.

  • http://www.diedonthevine.com DiedOnTheVine.com

    Real words!! That takes guts! Inspirational. Keep doing what your passionate about the realness shows through.

  • Zoe

    Keep up the good work Erica. Ignore the haters, there’ll always be haters where ever you go. What doesn’t kill you will make you stronger.

    I work a 9-5 job, yes the income is stable but exchanging my time for an average wage to make someone else richer pains me. And there are haters at work too. You know.. office bitches and office politics.

    It’s hard sometimes, when you’re in the lows. But it’ll get better. One day you’ll look back on this and go, “you know what? I pulled myself outta that, I can do anything!”

    I run a small business and your position would be a dream to small businesses earning $0 for many months. So I guess you’d have to look at it that way – you’re earning something rather than nothing at all.

    Z

  • http://pain-freeperiods.com LiveWellDiva

    thanks for sharing a bit of your real self with us. it’s quite refreshing to hear the good, bad and ugly of creating your online empire. not everyone appreciates the “make oodles of money in 30 days” all in efforts to sell the next shiny object to internet marketers.

    i think as long as you take steps, even baby ones, to keep moving forward, you’ll eventually reach your destination and can look back on the journey and smile, saying to yourself, “it was all for the good.”

  • Mark

    Touched by this post. It has a lot of truth and insight. When you do have a popular blog it amazes me how many people think you have struck gold and have a perpetual cash generating machine. I no longer do blogs but I coach people on how to set them up and attract traffic using free resources all on WP. Even if it is an informational blog for health or a club blog I always suggest putting up ads a few months down the road so at least one can pay for hosting and have a nice mocha or latte while typing a post. The irony is on a few occasions I have had some of my coached clients call me and said they got a irate email or upset reader saying how dare you place ads and thinking that they created the blog and are getting rich! In most cases even with hundreds of daily visitors they are making hosting fees and a few bucks in their wallet. In some cases they could make more but some of my clients are about getting the info out and just making the site self sufficient. It is truly sad that there is this pervasive mentality that people who have never blogged or had a blog site can make such claims. Keep up the good work this is just a bump in the road.

  • http://www.ideami.com javier

    You are one of the best and most honest blog writers i have ever found, well done, and good luck in all you do, you deserve all the best

  • http://homebasedfreelancer.com/ Lee Cole–Home Based Freelancer

    Thanks so much for this post! I’m in the middle of my own version of this. It really helps to read someone else’s story.

  • http://ratraceko.com Todd

    Erica,
    I’ve built successful websites, forums, blogs, etc.. and I can tell you that I hate blogging more than anything. I’m a good writer and I ran a successful blog for 4 years (recently sold it), and when people ask me what’s its like to be a blogger, I reply that I AM NOT A BLOGGER. I’ll probably offend some people here, but seriously, the world has enough bloggers. I recently read a book called the millionaire fastlane and it preaches to start a business for a service or product that the world needs, well if you think about it that way, we don’t NEED any more bloggers.

    If you read this and are thinking about starting a blog, that’s fine if you create your blog around a product or service that someone needs, but if you are just creating a blog to blog (and want to make money off it), well I would ask you to really think about it, because you could be wasting your time.

  • Natalie

    I’m very late to this conversation but I wanted to just say thanks for being so honest! Everyone in the world (even Donald Trump) has days like that. One step forward and two steps back. Adversity and perceived failure are difficult lessons that will strength your life and make you not only a stronger business owner but also a better person.

  • Sandi

    I, too, am a little late finding this older post. I don’t usually post comments on blogs I have just discovered, and I am truly grateful to have found this gem of a post, but I do have to tell you that I truly appreciate your naked honesty. I have been going back and forth about entering this craziness but question constantly whether I have enough body armor to proceed. I am so glad that even a seasoned professional has problems like these.

  • http://www.WhoIsBolaji.com Bolaji O (like the hotel in Vegas)

    Most inspirational post I’ve read in a long time.

    Despite all that

    Despite all the frustrations

    Despite all the unmet expectations

    Still…

    you rise.

    The journey of a thousand miles, begins with one step.

    It’s all about taking one more step.

    Breathtaking. Thanks, Erica.

  • http://digisavvy.com Alex

    Thank you for this post. I am a small business owner myself. I’ve had my business just over a year now. I just had my taxes prepared and on the whole, I made a whopping $483.43 on the year… Reading that number made me feel like a failure… So far, though, this year I’ve made more than half of what I made last year. =)

    Still, success is hard to measure and it’s easy to feel like quitting.

    Like you, the money I make I end up paying to expenses or to people who are helping me out/contractors and such. Sometimes I don’t even see a dime. It’s disheartening…

    It’s posts like these that help me keep perspective and why I keep pushing.

  • http://digisavvy.com Alex

    I should note that the figure I mention is after expenses and such. lol. ;)

  • Bretski

    I love your blog! Not much more that I can say beyond that in a public sort of forum. I’m on your list and I’m freakin’ devouring your site here. It is very rare that I find a site that is informative, uplifting, entertaining and well written all at the same time.

    I know that I’m just a blip on the radar screen but I just wanted you to know that I’m here…

    Bretski

  • http://divorceissues.wordpress.com/ Jackie Paulson

    Your blessing is around the corner: it’s at these lowest times that we cannot see the forest from the tress. Hang in there, today may be bad but tomorrow is bright.

  • http://www.gorenter.com/blog/ Joy Russell

    failures and pain are simply stepping stones for us to be more successful in the future i believe… and there’s always ease after a series of pain so don’t worry there’s always hope just trust GOD and he will lessen your burdens…

  • http://dailydividendinvestor.wordpress.com Neil

    Erica –
    I appreciate your transparency and ability to share not only the good but the bad as well. I can totally identify with many of the situations you have gone through – so many times over the last year I’ve felt like every time I earn a dollar, the next day a bill shows up for twice as much!

    It’s been many months now since you posted this – I’d love to know how you dealt with these trials and where you are now? What did you do to overcome? I bet looking back now, things probably don’t seem so bad.

    Thanks for all the hard work you put into this blog.

  • http://TheResourcefulCEO.com Tiffany C. Wright

    Thank you Erica. I really appreciate this post. I can tell from the number of comments, overwhelmingly positive, that others do to. “Failure” is part of the learning process. You have to “fail” in order to understand what didn’t work and how to do it differently the next time. I’ve always liked when business owners share their upsets because it makes it seem like the success is achievable. When you understand that someone else had difficulty along their road, you know you are not alone with yours and it truly helps deepen your faith in your vision. Kudos to you. You are absolutely on the right path.
    Tiffany C. Wright
    http://TheResourcefulCEO.com

  • http://www.optimalhealthbridge.com/protocol Garey Simmons

    Hey Erica,

    You are still getting good hits with your public on this one. It’s amazing what a little honesty and authenticity can do for the world.

    I just finished reading Joe Sugarmann’s book and he failed 9 out of 10 times. But when he succeeded, wow, did he ever succeed! Can anyone say Blueblockers? It really only takes one, which my dear you have already proven!

    It’s just one foot in front of the other… Keeping rolling the gold.

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  • Sid

    Erica,

    Thank you very much for this post. You have inspired me. I can’t help but admire what you have done. Keep Inspiring!

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    Hi Erica,

    I am new to your site and have really just been cruising around and learning about you and what you offer. I have so far liked what I see and plan on moving forward with you.

    I am so grateful for your willingness to open yourself to this community you have created. I am in the process of a start up, literally days away from launch. It is all out of my hands right now, I have done my due diligence and handed off a great product. However, things are taking longer than anticipated, months longer. I feel as if I have been going 90 and not getting anywhere for this entire time. No income is most of the problem but the lack of money amplifies every other little thing.

    Your post was miraculous for me. I needed that so much. Perspective is a beautiful thing and I want to thank you for sharing yourself.

    I am going to assume that things have gotten better since then as you have now launched Whoosh and things seem to be going well. Life is full of lemons, either get with the lemonade or have a shot. I needed to remember that. Thank you again and I look forward to working with you.

    Audrey

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