Five Steps to Freedom: How to Outsource Your Repetitive Tasks

How to outsource
Don’t enjoy cleaning your house, cooking,
or mowing your lawn? How to outsource
boring jobs in five easy steps.
If you haven’t outsourced something like cooking or cleaning yet, and you’re still doing boring drudge work in your everyday life, read on. In one week or less, you will free up 10+ hours of your time every week to do what you love!

My Story

I’m a lazy cook. Anything that takes longer than 15 minutes is longer than my attention span. So I end up cooking a lot of hot dogs and macaroni and cheese.

Since I was recently diagnosed with Celiac disease, I can no longer eat out at many restaurants.

I needed a solution.

Step 1: Decide What You Want to Outsource

My first thought was to research recipes online. After reading a few of them, I quickly realized cooking could become my second full-time job. Gluten-free cooking requires understanding a myriad of various flours–and which flour works best for which purpose.

Around that time, I was reading the new expanded version of The Four-Hour Work Week. Tim Ferriss added tons of case studies to it, and one of them was about a guy who was looking for an Indian vegetarian cook and posted about it on craigslist.

That hit me like a lightning bolt. I realized my dilemma–either eat a bunch of hot dogs and Chipotle or take on a new “job” of cooking–had a third option: Hire someone.

Step 2: Push Through Your Fears

Immediately, I was beset by fears. Would this be ridiculously expensive? Would I be able to find someone who knew how to cook gluten-free food? Would I find someone who cooked terrible food that I hated or that made me sick? Would they need to use my kitchen for hours on end?

The questions didn’t stop, but I realized that, like my business fears, I would simply have to push through them and try it out.

Whenever I get paralyzed by fear, I like to play this game called “What’s the worst that could happen?” I imagine the most outrageous scenario possible. I often do this before public speaking. Feel free to make it totally insane. Here’s one from public speaking: “I go up on stage, and aliens abduct the audience. Then an earthquake hits. Then I’m suddenly transported back in time to the Ice Age…”

Once you start laughing, your fears are usually gone. Whatever it is, it can’t be as bad as your crazy imagination makes it out to be.

I applied this technique to hiring a cook. “She charges $500 an hour, and claims she knows how to cook gluten-free, but then uses flour in everything…she makes the worst food imaginable…” (And then I started imagining food that looked terrible and tasted even worse.)

Step 3: Post the Ad

I needn’t have worried. My craigslist posting (below) generated 14 responses within the first day; the vast majority of the responders mentioned that they were gluten-free themselves!


My craigslist post. Within a week, I had hired my chef!

The prices were all over the place. I mentioned I wanted to pay hourly, but some of the more professional chefs wanted to charge per meal. That could get expensive quickly! I pretty much instantly ruled the pros out–I’ve learned that those at the top of their game probably aren’t the best to hire for this type of task, anyway.

Step 4: Follow Up With Questions and Do a Test Run

I responded to several emails with followup questions. The woman I ended up hiring has a day job and is also gluten-free in her daily life. She was looking for a way to earn extra cash on the side.

I decided to give her a test. If it worked out, I’d hire her. She agreed to the challenge, and I had her make some time-consuming gluten-free cinnamon rolls. I reimbursed her for the ingredients. The cinnamon rolls turned out great–and Richard and I spent a day gorging ourselves on them!

After I ate the cinnamon rolls, I hired her. Yum!

Step 5: Hire, and Make the Details Clear

Here’s how our arrangement works: I pay her $10/hour, plus reimbursements for food with provided receipt. That hourly rate includes time shopping and driving the food to my house.

Since her kitchen is gluten-free, she cooks at her own house every Sunday and Wednesday and brings food over. She lives close by–about 10-15 minutes from me. We coordinate menus via email. Richard and I read gluten-free blogs and cookbooks and send her recipes.

My total spent is about $300 a month (plus food costs), and for all that I get fantastic meals that would have cost us a lot more were we to eat them in a restaurant.

Am I paying a little more than I would have to make food myself? Yes.
Am I eating better, higher-quality food? Heck, yes!


Here I am enjoying some of the fruits of my chef’s labor–gluten-free shrimp scampi!

My Rule of Thumb

There’s no rule that says you have to do everything around your house–especially if you don’t particularly enjoy a certain task. If you don’t like cleaning, mowing your yard, doing taxes, or cooking, hire someone else to do it.

Here’s my rule of thumb: If it stays on my to-do list for longer than two weeks, it’s time to hire someone else to do it.

“But I Can’t Afford It!”

If you think you can’t afford it, do a budget. See exactly what you’re spending money on every month. Then take $200 of those expenses and get rid of them, and use that money to hire someone. Cell phone plans, car insurance, your cable bill, and miscellaneous junk (like, oh, stopping at the convenience store after work) are all easy targets.

You can also do a few hours of side work. Typically, you will be able to bill your skills out at a higher rate than you’ll pay someone to work on your house. I really enjoy giving advice over the phone, for instance. So one alternative would be for me to do an hour of consulting a month and bill it at $500. If I can confidently deliver at least $500 of value to the person on the other end during our hour, it will be well worth it for both of us. Even if your hourly rate is lower, it’s probably still higher than $10-$12.

I live in one of the most expensive areas of the United States (N. County San Diego), so you may be able to find a chef for even less than I did!

Life is too short to do boring chores you hate because you’re afraid to hire someone else. Do your homework (and trust your gut instinct if it says to not hire a certain person) and find the right people. Spend your time doing things you love instead. You won’t regret your decision!

Recommended Reading:

  • The Expanded Version of The Four-Hour Work Week. I already had the former version of this book, but the new version includes 100+ additional pages of case studies. The information on hiring a chef alone made this book well worth the purchase price.
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Posted on Wednesday, January 20th, 2010

  • Stephen

    Hey Erica, cool post. One tricky thing popped out though. You specified having the provider cook in their own home and then deliver the food. In most places that’s not legal, since the health department isn’t inspecting private kitchens, making sure food safety guidelines are followed, and that sort of thing. In most places, personal chefs are required either cook in their clients’ homes or in a commercial (inspected) kitchen. That’s one reason pros charge more; they’re following food safety regs and laws.

    Obviously people are welcome hire folks on Craigslist for any task they like, and this looks like a good example. I’m just bringing this up since it surprised me when I looked into it, and I realized that there are other services like my car’s brakes that somebody from CL could probably handle cheaply but I wouldn’t trust to somebody who wasn’t a pro.

    • http://www.erica.biz/ Erica Douglass

      Hi Stephen,

      Thanks for letting me know. We can pretty easily change this. She doesn’t need to be a pro to come cook in my kitchen instead of hers.

      I’d push against some of the other things you said. You’re making some assumptions that I don’t think need to be there. The two assumptions I’d push against are:

      1) I need to hire a “pro”
      2) Pros cost more

      In my experience of hiring for many years, I often got as good or better work from those who were just starting out and eager to learn as I did from the “pros”. And I saved about 50% on their salary.

      I’ve had this discussion many times with other business owners. Most of them pay more for the same services because they have similar beliefs to yours. I let the work speak for itself. If, at $10/hour, she can follow a recipe and make fantastic GF cinnamon rolls, that fits my needs. I don’t need anything more fancy (or expensive!) than that.

      There are always going to be reasons to NOT do what you want to do. Push through them and find someone that works for you. Ignore labels. :)

      -Erica

    • David Cross

      Hi Erica,

      I’m the guy Tim wrote about in 4HWW and I’m pleased the technique worked for you.

      Having lived in 6 countries and worked in 23 countries, I can without doubt say that I’d much rather have delicious food cooked by someone who enjoys cooking, prepared in their own private kitchen, than in a restaurant or hotel kitchen. Stephen’s comment reminds me of the stupid laws about church bake sales that state that private people cannot cook cakes for sale at church events because the private kitchens are not “inspected”.

      However, should you follow Stephen’s safe and sagely suggestion – consider that if you have the person cook in your kitchen they then become your de-facto employee – not a self-employed subcontractor. Personally I didn’t want to get into paying their taxes, insurance, liability, holiday time, etc.

      For me it’s the same as if a friend invited me for dinner – I wouldn’t personally refuse just because they weren’t inspected by the health department :-)

      Caveat emptor.

      Bon appetit!

  • http://genywealth.com/ RJ Weiss

    Even for someone who enjoys cooking and being outside pulling weeds, I still got a lot out of this post. You simply thought a little outside of the box to solve a problem.

  • http://say-web.com Say Web Tutorial

    I don’t know exactly our current status, but I suggest, looking for a husband, one that cooks.

    • http://www.erica.biz/ Erica Douglass

      I prefer to keep sex and hired help separate. ;)

    • http://www.floatingatoll.nu/ Richard Soderberg

      The “husband”, so to speak, is enjoying having someone else cook too. It leaves us with more time to enjoy, um, food.

  • Bradley

    Good ideas. Next question… could you get services on a barter basis perhaps? I don’t have much extra money, but I wouldn’t mind doing someone’s lawn in exchange for cooking. Or something like that. Even better if I could exchange professional services for things like cooking. (No not that kind of pro. services!) :)

    • http://www.erica.biz/ Erica Douglass

      Hi Bradley,

      Sure–I’ve done this before. Check the barter forum on craigslist.

      -Erica

  • http://website-in-a-weekend.net/ Dave Doolin

    One thing I don’t see mentioned with respect to outsourcing is that when you outsource, you develop extremely valuable and important relationships with people. It’s more than just the work they do. These connections allow far more leverage than the money you spend.

    I didn’t see this when I was working as a top dollar consultant. Combine that lack of vision with – frankly – getting ripped off on some graphics work, made me really leery of outsourcing in the future. No more, I’m definitely outsourcing once my cash flow improves.

  • http://healthymindfitbody.com Kevin Koskella

    Thanks for the great post Erica!
    I have a chef who I get 3 meals a week delivered to me. She drops off everything on Monday nights in tupperware containers. Most of her meals are less than $10 each and there’s no delivery fee!

    Any tips on hiring someone to do laundry? Craigslist post again?

    Cheers,
    Kevin

    • http://www.erica.biz/ Erica Douglass

      Hi Kevin,

      craigslist post. Laundry is tricky. You’re paying someone per hour usually, but a lot of that time is simply waiting for the machine to finish. I have outsourced laundry before, but don’t currently.

      I’d angle for one of two things: either someone who takes if off-site and gets it all done at once, or someone who can do other things, like filing/organizing or cleaning, while the laundry gets done. I know some cleaning services will also do laundry.

      Good luck!
      -Erica

  • http://reinventingerica.com/ Erica OGrady

    Excellent article. And can I add that your Hair Looks TERRIFIC!!! Miss you ;)

  • Maryse C.L.

    Great post! Now, if only I could hire someone to hire people for me ;) Seriously, I’ve been fiddling with the idea to hire help for about a year, but I’m so scared to add another complication in my life (dealing with hired help) that I always push the task. You encouraged me to give it a try. A real one. And soon.

    • http://www.erica.biz/ Erica Douglass

      Definitely! Once you get over your initial fear, it usually all works out. Couple of tips: Always hire at first on a trial basis (say, 30 or 60 days), and don’t be afraid to let the person go if the work isn’t up to your standards. Hiring for a trial period, and making that clear up front, gives you an easy “out”.

      -Erica

  • http://evengrounds.com/blog Tom

    Erica,
    I would go one step further. First I was afraid of outsourcing, but once I started my business, I had to start outsourcing too. Not only that I had nothing to sacrifice, but I was making money on paying somebody else.
    Just an example: I don’t care for taxes and accounting and I’m not good at it either. I hired an accountant on a retainer, any time I have a question I call him and he is on the phone with me as long as I want to chat. He does everything ten times faster than I would, with the comfort that it is done well. I can spend the same amount of time with my family or on my business. And the greatest of all, he wants me to succeed, because I will be able to pay him, and because he is a decent and kind man. Next thing I know is that he is looking out for my business and referring people to me. How much better could it get?

  • Beth

    Erica,

    I used to lean towards perfection and doing everything myself a majority of the time. Then I had serious health issues arrive and that had to change. My health is improving, but I still have to pace myself and choose between doing one thing or another.

    For that reason, I found a cleaning lady locally. She charges $10 an hour and I phone her whenever I could use her help. It isn’t a regularly scheduled thing, but it may turn into that soon. She does a good job, and even will scrub floors on hands and knees if they need it. That is something I can no longer do. I appreciate this so much, that I too am looking to outsource other things that my husband and I either can’t do or don’t want to do.

    Time is one of the most precious things I have. How I spend it is not to be taken lightly, since it will end someday completely when I die. For that reason, this year I am looking at other things that I can outsource. Designing the life that is fulfilling for me is making an enormous difference in my happiness factor. It is amazing how much better life gets when we are true to ourselves and feel worthy of letting others help us.

  • http://www.soultravelers3.com/ soultravelers3

    Great post! Time really is the most important resource & I love how the 4HWW has made more people aware of that. Love your outsourcing story!

    By the way, we’re honored to be one of the featured Case Studies (pages 360 & 361) in Tim Ferriss’s 4HWW. We’ve been on an open ended non-stop family world tour since 2006 and have found lots of ways to live large on little & enjoying our free time more!

  • http://www.davidrisley.com David Risley

    I wonder if I should have my wife read this. ;-)

    Very cool post. I just read 4HWW, too, and it got me thinking as well. And I know from experience, once you’ve outsourced some stuff, you get addicted to it. :-)

  • http://www.thecentsiblelife.com Kelly

    Great post! I am dying to outsource more of our housework, repairs, etc. but need to be sure I can use my time to earn money.

    I’m in a weird spot between making enough to pay for someone else to do things, and having enough work to make money.

    I’m starting next week with a babysitter for 5 hours a week. Even if I can’t find extra work, the work I’m doing now will cover the sitter and make my time at home more about family instead of trying to work while the kids are around.

  • http://casualkitchen.blogspot.com/ Daniel

    Erica, thanks for a really insightful post. A couple of thoughts:

    In the Tim Ferriss school of outsourcing idealization, there’s no real effort to address the time it takes to *administer* the outsourcing relationships. If you outsource several discrete areas of your life, the administration of the process could get as annoying (and be as time-consuming) as doing the job yourself.

    Granted, you’re talking about outsourcing just one thing–cooking. But what are the admin issues that you choose to take on here? Are you dealing with paperwork (benefits, insurance, withholding, checks/payables), or are you keeping it simple by paying her cash?

    And in your opinion, what is the best way to make this kind of time-saving relationship truly timesaving, and not another administrative task?

    Dan @ Casual Kitchen

    • http://www.erica.biz/ Erica Douglass

      Cash. Also–outsource your most time-consuming tasks first. There is still some administration required, but it’s not nearly as bad when they’re freeing up 5-10 hours a week.

      Cleaning service is always easiest to outsource. Start there if you haven’t already outsourced that. Low on admin overhead; high on return.

      -Erica

  • http://www.pattyjfoley.com Patty

    Great post – I can say that cooking gluten free can be a bit challenging. My nephew was diagnosed when we was about six months – he’s 12 now. For more information on this, try this newsletter ” What’s For Dinner? by http://www.GlutenFreeChecklist.com

    By the way, outsourcing is great! By freeing up time, you can work smarter and earn more money and that should solve the “budget” problem.

  • http://www.gospelrhys.co.uk Rhys

    Whilst I’m both a) an awesome cook & b) a willing cook, I probably wouldn’t do this, there is certainly great value in doing things I hate (like any sort of general housework).

    Plus I’d probably get the mother in to do the cooking if it wasn’t me. She’s good :)

    • http://www.erica.biz/ Erica Douglass

      Yeah, definitely don’t outsource it if you enjoy doing it! I learned that myself, too. But also don’t confuse enjoying it with not hating it. I don’t hate general tidying, but I still hire someone else to do it. ;)

      -Erica

  • http://bootstrapblogger.com Karilee

    Learning to push through the fear opens up a lot of opportunities. Congratulations on working smarter instead of harder. I like the idea of the Craigslist post.

  • http://www.akosiallan.com Allan @ Rich Money Habits

    Great article! I’ve always wondered whether it’s worth it to pay someone to do something you can do yourself like cooking or doing the laundry. You’ve provided a lot of good reasons why outsourcing something can far outweigh the money you can save by doing it yourself.

    I think your idea to check if your to do task is still there after 2 weeks is fantastic. From there, you can discover what it really means to you. Either you really don’t want to do it. Or you’ve completely forgotten about it. In both cases, it’s better to have someone do it for you rather than wait another 2 weeks. :)

  • VAL

    Happy New Year, Erica!

    I am a HUGE fan of outsourcing and read the Tim Ferris book at the recommendation of a friend a couple of years prior.

    Although at the time of reading the book, my intention was to simply outsource details of my business to create more free time to enjoy other activities outside of work – ironically, cooking being one of them (As a result, I have been told that I host incredible dinner parties).

    So, returning to your point, the concept of outsourcing can be liberating enough to allow you to accomplish whatever you choose in your business or in your life. Maybe SOMEONE needs to write a book, “4-Hours to A No-Work Life: A Guide to Outsourcing Your Personal Repetitive Tasks”. :)

  • http://www.lionslinger.com Walter

    Ah fear, it never fails to bring us down. This is the most important aspect we should master before we go on with our endeavors. :-)

  • http://girlstartup.com Girl Startup

    I just began outsourcing crafting – ha ha! I enjoy design and coming up with the look, but I hate sewing. So I outsource the sewing to sewers. It’s aewsome and allows my creative juices to flow a lot more easier.

    Erica, you sure have a similar demeanour in writing to Steve Pavlina.

    • Tina

      Hello girl Startup

      Please share the outsouce sewing company you used for your crafting. I am looking for a good company to do that type of work for me.

  • http://girlstartup.com Girl Startup

    Hmm I thought I published my comment.

    I was just going to say I do the same thing with crafting. I actually hate sewing but I love handmade things. So I now outsource my sewing to other people.

    It allows me time to do what I love, which is coming up with ideas, sourcing fabric, designs etc.

  • http://www.Escapingthe9to5.com Maren Kate

    Awesome post, I also have realized I have to eat gluten free so this post hits home. It is amazing how much you can outsource when you try.

    I outsource all my work for my business and blog technical stuff but haven’t in my personal life yet… guess I should try!

  • http://www.PirateLifestyle.com Captain-Rob

    Great post Erica,

    The funny thing, I have been “playing” with writing a post about this very subject. The subject of outsourcing to make more money. Two big reasons; One I’m not good at outsourcing, I like to do everything myself. And two, everyone says, “I can’t afford to pay someone.”

    The truth is, we all must outsource and you can’t afford NOT to do it.

    I started writing a long reply with examples, but I think I will save it for my own post. I know, I’m a big tease!

    Arrr

    CaptRobLee

  • http://www.businesscards.com Mike

    Great case study. Like the “What’s the Worst that Could Happen?” mind experiment. Did it all the time when I was backpacking in dodgy areas on the other side of the globe, and it was a great calming influence.

  • http://www.betterinternetvideo.com Jeff Underwood

    Thanks for sharing this story. I love 4HWW and it’s always inspiring to see specific examples of how people are applying its lessons to their lives. For anyone who may not be familiar with 4-Hour Workweek, I tried to sum it up in 7.5 minutes in a speech at my Toastmasters group last month. http://www.youtube.com/watch?v=2r0wj785Jtw/

  • http://www.centraldev.net Marcelo Ruiz

    Great advice, I will follow it!

    If you need to hire a programmer or designer, that’s what I do!

  • Pat Chiappa

    Great article Erica -

    My two cents:

    What I would add to the ‘fear factor’ would be engaging that ability to delegate as well as having to drop the perfectionism. “Could I find/afford/trust someone to actually do my laundry/cooking/cleaning and if so, will they do as good a job as I can/would?”

    The cost-benefit not just being about dollars.

    Thanks!

  • http://thewordpresschick.com Kim

    Great post!!!
    I started using outsourcing in my business about 6 months ago and it has made a HUGE difference!
    I’m just about at the point where I’ll be bringing more of that into my personal life (as the business picks up it simply makes sense).

    I hadn’t really thought about the fear factor though or just stepping back and saying “what could I elimnate’ or better yet, ‘what could I do to EARN the expense of having this task outsourced?”

    Just found your site within the last week…LOVE it!
    Thanks,
    Kim

  • http://lacunacom.blogspot.com/ Ras

    Such an inspiring post, I initially came to your blog after seeing it referenced on Life hacker. My Fiance has back problems and IBS so is not working at the moment, however he cant bend over to pick things up or strain his back too much, and whilst I’m working full time, the last thing I want to do when I get home is housework (especially cleaning my bathroom! Yuck!) So we decided that hiring a cleaner to come once a fortnight would both save us at least 10 arguments a week, but also free up my personal time to focus on my writing and interests I want to pursue. Life is too short to spend it cleaning one’s shower.

    We had the good fortune to have friends living in the same street who have a fantastic cleaner they’d found recently who was cheap and did an awesome job. She was happy to clean our place and only charges 50AUD to clean our flat. Although our budget is very tight on one income, I am willing to forgo alot to keep this part of my life outsourced, it is a no brainer for my sanity.

  • http://outsourcing.ph Philam

    Hi Erica, to be honest, I really enjoy reading your blog plus the interaction with your commentators as well as your responses to their comments. Readers will learn something from here especially if he/she is not close-minded person. Your post is not really boring because it is based on your experience and it’s real. Great post, Erica! I really admire you and your work.

    Phil

    Sorry, I have to re-post this as it didn’t appear the first time I sent this.

  • http://www.betterinternetvideo.com Jeff Underwood

    I’d really like to get some advice/feedback from you guys regarding efficiency systems. I took the 4-Hour Workweek to heart after reading it and immediately created an autoresponder for my email. Every once in a while, I get a virtual “high five” from people who also read the book but I also get the occasional friend who emails me often enough to tell me “I hate your autoresponder”. I’m wondering if my autoresponder is turning off people and it’s only my friends who are comfortable enough to tell me that it sucks. What are your thoughts?

    • http://ideasandopportunitiestochangetheworld.blogspot.com/ Beth Earle

      To me your autoresponder shows that you respect your time and also those who email you. You are being honest with them about what your priorities are. Some people just don’t like newer technology, or may feel a little overwhelmed by it at times. Do what you think you should do. If it’s working for you, keep it. If not, remove it. Know that if you decide to keep using it, people will either get used to it or stop emailing you.

    • http://www.adorpheus.com/ Adrienne Orpheus

      Personally, I hate auto responders and I find them really awkward, impersonal, and annoying. I’d rather receive a late response than an autoresponse, unless its to tell me that the person I emailed is on vacation for a long time. That’s just my opinion though. If you find it really helpful then, of course, keep using it. But I’d only use one if it was really 100% necessary